Account Coordinator | Bilingual Spanish & Italian | Undutchables
Undutch & Able

Account Coordinator | Bilingual Spanish & Italian

Hoofddorp, reference 2022-00998

Job description

For the Customer Service Centre in Hoofddorp we are looking for an Account Coordinator Spanish and Italian speaking. As an Account Coordinator, you are primarily responsible for all customer contact for the Spanish, Italian and UK markets. You will be working at the Customer Service Centre and you will be reporting to Team Leader.

  • Manage the general sales process by:
    • Creating quotations and follow up to create contracts including all related tasks (hand out, returns, invoicing etc.)
    • Administer service enquiries and follow up related tasks
    • Contract changes (reduction, termination, transfers)
    • Credit notes
  • Handling/registration of broken stock/broken padlocks
  • Manage and maintain customer master data in administrative systems
  • Provide support and give feedback about market and customer background to respective Key Account Managers as well as relevant colleagues
  • Handling general enquiries of customers and partners (prices and products, general information, complaints, administrative system)
  • Maintain and create a high level of customer satisfaction
  • Identify improvements and potential for market activities and report pro-actively
  • Monitor and control customer balances
  • Debtor management (disputes, unallocated payment, direct debit)

Requirements

  • Bachelor / higher educational level preferred
  • Business Level Spanish, Italian and English
  • Experience in Customer Service is required
  • Experience in Logistics / Supply Chain is a plus
  • Commercial background
  • A strong and enthusiastic personality, who is customer-oriented and (commercial-) result driven
  • Competences: able to work under time pressure, well-developed communication and interpersonal skills, Hands on and full of initiatives

Working conditions

  • 40 hours per week
  • Start a soon as possible
  • Salary 2500 gross based on 40 hours


Salary from: €2500,-
Salary to: €2500,-

Work location

Hoofddorp

Company description

An international dynamic European company that provides supply chain solutions & services.

Recruiter contact

Heleen Hermans, Undutchables Amsterdam
heleen.hermans@undutchables.nl
+31(0)6 34154087
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Want to apply?

Recruiter contact

Heleen Hermans
Undutchables Amsterdam
E: heleen.hermans@undutchables.nl
T: +31(0)6 34154087

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