Account Manager for the DACH region

Utrecht, reference 2019-05534

Company description

Our client is an international company focusing on recovering data loss. They have specialized labs for performing these recoveries. Currently they want to expand their business and sales team and therefor they are searching for an Account Manager Inside Sales.

Job description

You will be primarily responsible for the conversion of inbound marketing leads to closed deals. You are also responsible for the customer-care activities within your accounts. You will be working in close corporation with the logistics and technical department.
Your mission is to maximize the conversion of inbound marketing leads into closed sales, retaining a good price level and with assuring maximum customer satisfaction.

Responsibilities:
- Convert inbound marketing leads (email, chat, forms, phone calls, etc) to closed sales.
- place lead and customer data in CRM system.
- Issue offers and detailed technical report in cooperation with lab manager or technician.
- Identify, research, and resolve customer issues using the computer system.
- Follow-up on customer inquires not immediately resolved.
- Research and solve billing issues.
- Establish and maintain current client and potential client relationships.
- Fostering inter-departmental cooperation (lab, logistics, management).
- Follow-up for collection of payment.
- Other duties as assigned.

Requirements

- Excellent level in the German language and English
- Independent, fast and someone who takes initiatives
- Total focus on Customer and Lead conversion
- Friendly and Helpful to Customers
- Experience in a Customer Support position
- Interest in an IT products

Working conditions

A fulltime position in an international organization. They prefer someone for 24-32 hours a week and the salary which can be offered will be between the €2.200, - and €2.400,- gross a month.

Good to know

If you are interested in this vacancy, you can apply by clicking on the button above. Your application will be sent directly to the recruiter in charge.
IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so.
Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission.
We will invite you for an extensive interview, as soon as any potential job opportunities arise. We will advise you on issues regarding employment in the Netherlands. Then, if possible, we will introduce you to a prospective company and provide support during the selection procedure.

Recruiter contact

Marina Langkamp, Undutchables Utrecht
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