Account Project Coordinator | German C1

Deurne, reference 2024-00815

Job description

In this role you are an important link between the company and the customers. You are responsible for developing and monitoring the supply-chain and ensuring a positive customer experience.
Some of your tasks will include:
  • Making sure your deliveries to customers are correct in number and type of orders
  • Ensuring that repeat business is running smoothly, on time and to a budget
  • Organizing workflow within the Supply Chain to meet customers' time frames, make sure to follow standard processes and that customers get the correct reply in time.
  • Contributing pro-actively to a joint result and make sure every relevant person is aligned
  • Managing the existing accounts from A to Z; monitoring it's progress, coordinating meetings and overseeing members of the project team, assuring that 'expert's talk to experts'
  • Leading times of orders and projects and ensure the timely fulfillment of milestones
  • Providing correct and clear financial information to the financial administration to ensure invoices are correct and on time (cost control)
  • Making sure that your order administration is well organized
  • Working very closely to the sales department to understand the market's needs, help sales on customers relationships and keep them informed on relevant issues, complaints and/ or escalations
  • Coordinating customers' complaints and ensure a prompt and satisfactory resolution in coordination with the right departments
  • Executing quickly, reliable and complete the responsibilities: operational forecasting, trial management, complaint process, customer satisfaction, chain coordination, etc.
By effectively fulfilling these tasks, you will play a crucial role in enhancing customer satisfaction, optimizing supply chain efficiency, and driving business success.

Requirements

  • A C1 level of German and a C1 level of English is required. Knowledge of other European languages are a big plus.
  • Bachelor's degree or equivalent work experience
  • 2-5 years of experience in supply chain or project management
  • Knowledge of relevant systems (Excel/SAP/ Microsoft)
  • Enthusiastic, motivated and a customer-oriented personality
  • Excellent communication skills
  • 32-40 hours per week availability
  • Living in the area of Deurne. Our client does not provide sponsorship.

Working conditions

Our client offers hybrid working after 3-6 months, 8% holiday allowance, 27 holidays + 5 atv days, and max 8% bonus.
Salary from: €3500,-
Salary to: €3830,-

Work location

Deurne

Company description

Our client is originally an international company with operations spread across the world.

Good to know

If you are interested in this vacancy, you can apply by clicking on the button above. Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission.We will invite you for an extensive interview, as soon as any potential job opportunities arise. We will advise you on issues regarding employment in the Netherlands. Then, if possible, we will introduce you to a prospective company and provide support during the selection procedure.

Recruiter contact

Valeria Miozzi, Eindhoven
[email protected]
+31(0)6-34580376
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Recruiter contact

Valeria Miozzi
Eindhoven
E: [email protected]
T: +31(0)6-34580376
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