Accounts Receivable Specialist | French C2

Den Haag, reference 2023-01744

Job description

As the Account Receivable Specialist, you will be responsible for managing relationships with customers and providing support to internal and external customers. You will assist with resolving complex issues, conducting research and analysis as necessary to solve outstanding receivable balances. The position also involves acting as a point of contact for the team and helping to create a culture of excellence by exceeding expectations for metrics and SLAS. The ideal candidate should have a solid understanding of accounts receivable processes and systems.

Along side this your responsibilities will entail:

• Resolving complex issues (complaints, escalations, etc) and acting as primary support
• Adapt to different communication styles with customers
• Maintain process and procedure documentation
• Act as a point of contact for the team
• Maintain documentation for processes and procedures
• Identify process enhancements that will improve department results and efficiencies
• Conduct testing and QA of the system

Requirements

• Demonstrate a minimum of 2 years of experience in accounts receivable and/or credit control or an equivalent combination of education and experience to meet the specified criteria.
• Fluent in both French C2 and English C1; proficiency in Dutch is preferred.
• Effectively handle challenging customer situations with a strong ability to resolve them successfully.
• Showcase solid negotiation skills even in demanding circumstances.
• Exhibit excellent listening skills for a comprehensive understanding and effective addressal of customer needs.
• Possess a coachable nature, displaying the ability to enhance performance based on constructive feedback.
• Share information, advice, and suggestions willingly to contribute to the team's success.
• Display high competence in utilizing Outlook, Word, and Excel.
• Consistently exceed expectations in a dynamic and ever-changing environment.
• Prove efficiency in prioritizing multiple tasks.
• Demonstrate strong critical thinking and analytical skills.
• Maintain professional written and verbal communication skills.

Working conditions

• Salary between €2600 - €3900 determined on experience
• Leave and Disability coverage
• Pension plan
• Casual work environment
• Professional and collaborative team
• Hybrid work environment after training period
• 25 vacation days
• Full public transport reimbursement (23 cents per km with car)
• Collective and annual bonus plan

Work location

Den Haag

Company description

Our client is a leading payment and invoicing company for the business to business market, they are known globally for their services in manufacturing, retail and transportation.

Good to know

If you are interested in this vacancy, you can apply by clicking on the button above. Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission.We will invite you for an extensive interview, as soon as any potential job opportunities arise. We will advise you on issues regarding employment in the Netherlands. Then, if possible, we will introduce you to a prospective company and provide support during the selection procedure.

Recruiter contact

Emma Tipper, Undutchables Den Haag
emma@undutchables.nl
+31(0)6-38614194