Back Office Employee | French (C1) + Dutch (B1)

Oirschot, reference 2023-01731

Job description

As a Back Office team member, your role encompasses overseeing the entire order process, from order processing through to resolution of customer complaints. Additionally, you'll collaborate with the director in managing both financial and personnel administrative tasks.
Your specific responsibilities include:

• Generating expedition lists and creating weekly schedules
• Handling orders from dealers and the web shop
• Promptly responding to emails and phone calls in Dutch, English, and French, and ideally, in German as well
• Managing the resolution of complaints and processing return orders
• Maintaining and implementing alterations to orders
• Recording banking transactions
• Logging and organizing purchase invoices
• Preparing payments for suppliers
• Generating and dispatching invoices and declarations
• Handling various aspects of personnel administration

Requirements

What do we expect from you?
-You speak fluently French
-You are willing to learn Dutch since the company language is Dutch
-Spanish and German are a plus
-You have at least 2 years of relevant experience
-You like to work with precision and structure

Working conditions

What will you get in return?
• The opportunity to develop yourself
• 25 vacation days and 13 additional days off for reduced working hours
• Regular staff outings, social gatherings, and Friday afternoon snacks

Work location

Oirschot

Company description

Our client is a top-notch expert in making fireplaces, blending technical skill with beautiful designs. Each fireplace they create is a perfect mix of art and engineering, showing off their expertise and passion for quality.

Good to know

If you are interested in this vacancy, you can apply by clicking on the button above. Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. We will invite you for an extensive interview, as soon as any potential job opportunities arise. We will advise you on issues regarding employment in the Netherlands. Then, if possible, we will introduce you to a prospective company and provide support during the selection procedure.

Recruiter contact

Carmen Cordes, Undutchables Eindhoven
carmen@undutchables.nl
+31(0)6-34154232