Client Manager | German | Undutchables
Undutch & Able

Client Manager | German

Amersfoort, reference 2022-00157

Job description

In the role of client manager you make sure clients use the app and platform in a good way to be successful in their daily processes. The implementation and training of the software is a big part of the role, but it doesn't stop there. Because they really want that their clients are successful because of their platform, advising and guiding in digitizing of work processes is also a big part of the role.
In collaboration with the client you make the translation from the wishes/needs to an optimal equipped platform. You explain and provide training (online) so that users are able to use everything in a good way by themselves.
As soon when the client knows how everything works, you will have frequent contact moments to extend the collaboration and to evaluate the product and collaboration. It's important to be a good listener and to ask the right questions so you can find the optimal solution for the clients. You will also sometimes visit the client to provide the training and work on the long term partnership.
To be able to deliver the best services possible it's important to really work as a team and to inform and support each other. Next to a week start with the operational teams, they also expect an active contribution to retrospective meetings and multidisciplinary teams.

Requirements

We are looking for candidates with the following requirements:
  • Excellent knowledge of German (C2 level) and a good level of English. Dutch knowledge is a plus
  • You are pro-active and are motivated by challenges
  • You are a strong communicator and an active listener
  • They right personality and potential is more important then your experience
  • You are a team player, but you can also independently manage a project
  • A background in hospitality, FM or cleaning industry is a plus
  • you have a bachelor work and think-level
  • full-time availability strongly preferred
  • Valid driver license

Working conditions

Our client offers a direct contract and a salary based on your experience (in the range of €2300 - €3000). They are flexible in working from home/remote and have cool company trips/activities. On average you could say that you can work 75% from home and 25% in the office or visiting clients. You will get a company car (lease) and there is a personal budget available for self development. We would be happy to provide more information when there is a potential match.

Salary from: €2400,-
Salary to: €3000,-

Work location

Amersfoort

Company description

Our client delivers quality management, communication and planning software for companies active in facility management services and the cleaning industry. Their goal is to digitize, optimize and innovate. They facilitate and believe in a better world where people and smart technology come together. They do that through an app and online dashboard in which all information comes together for the client.
In the last 6 years they became the market leader in the BeNeLux and since last year they are part of a German company. The ambition for the upcoming years is to also conquer the German market. To make this happen they are looking for a Client manager.
There are some core values in the company and here they come:
  • We try, we learn, we grow
  • We are open minded, respectful and tolerant
  • We bring people together
  • We dare to be ourselves
  • We go for gold with clear conscience

Good to know

If you are interested in this vacancy, you can apply by clicking on the button above. Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. We will invite you for an extensive interview, as soon as any potential job opportunities arise. We will advise you on issues regarding employment in the Netherlands. Then, if possible, we will introduce you to a prospective company and provide support during the selection procedure.


Recruiter contact

Koen de Geus, Undutchables Utrecht
koen.degeus@undutchables.nl
+31 (0)6 41676609
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Want to apply?

Recruiter contact

Koen de Geus
Undutchables Utrecht
E: koen.degeus@undutchables.nl
T: +31 (0)6 41676609

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