Client Support Swedish Speaking | Undutchables
Undutch & Able

Client Support Swedish Speaking

Weesp, reference 2023-00082

Job description

At the Support department you will speak to our customers and help them before or after they have placed an order with us or received a delivery.
You are part of a close-knit team that loves fun. You get energy from busy working days and you know how to keep the balance between a satisfied customer and the interests of the organization.
You will join a flat and energetic organization. It is a dynamic environment where initiative is valued.

What will you be doing?

Due to the high demand for solar panels, the support department receives many questions. You will work to help these customers with various questions. On a daily basis you will be involved in the following:

• Answer various questions from customers by telephone, email or chat.
• Contact customers to confirm delivery dates.
• Perform the necessary work to arrange things for the customer (such as changing orders).
• Accurately process the matters you handle in our ticket system.
• Identify any challenges in the process and come up with proposals for improvement.
• Guide customers to the webshop.
• Work closely with our other departments to help the customer as best as possible.




Requirements

• You have a C1-C2 level of Swedish + at least a B1 level of Dutch for internal communication.
• You share information with colleagues so that they can perform their work even better.
• You are communicative and you are service and customer-oriented.
• You are stress-resistant and you work in a structured way.
• You have a sense of humor and enjoy socializing in your team.

Our client's core values are:
We keep it simple I We are courageous I We are progressive I We contribute I We are customer oriented I We work together

Working conditions

• A pleasant scale-up working atmosphere; Energetic, ambitious and fun.
• A salary range of 2,500 - 3,200 euros gross per month based on a full-time working week.
• 25 vacation days + always free on 2 January.
• Pension scheme with a 50/50 contribution.
• A delicious lunch every office day.
• Cozy drinks in their own bar or on the sunny (well, sometimes) roof terrace.
Last but not least, you will get a lot of freedom and responsibility. They have little hierarchy, so own initiative is appreciated. They are growing fast and change is a constant, every day. This is how you keep developing.


Salary from: €2500,-
Salary to: €3200,-

Work location

Weesp

Company description

Our client is a company that provides solar hardware throughout Europe on a daily basis: from solar panels to charging stations.

Good to know

If you are interested in this vacancy, you can apply by clicking on the button above. Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission.We will invite you for an extensive interview, as soon as any potential job opportunities arise. We will advise you on issues regarding employment in the Netherlands. Then, if possible, we will introduce you to a prospective company and provide support during the selection procedure.

Recruiter contact

Irina van Halen, Undutchables Amsterdam
irina.vanhalen@undutchables.nl
+31(0)634154086
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Want to apply?

Recruiter contact

Irina van Halen
Undutchables Amsterdam
E: irina.vanhalen@undutchables.nl
T: +31(0)634154086

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