Customer Care Representative | Dutch | Undutchables

Customer Care Representative | Dutch

Utrecht, reference 2020-01047

Company description

Are you a great relationship builder and do you prioritize customer satisfaction in your workplace? Are you a fan of horses? And do you speak business level Dutch? If your answer was YES, YES and YES! - definitely keep reading!

Our client is a veterinary pharmaceutical product manufacturer based in Utrecht, specialized in products for horses. With a team of 20 enthusiastic employees, they distribute their products globally, primarily to animal care providers. In order to provide excellent customer service, they are looking for an assertive and dedicated Customer Care Representative for the Dutch market.

Job description

As a Customer Care Representative, you will be primarily responsible for building and maintaining a positive relationship with your customers. You’ll receive questions related to service, complaint management, logistics, products and delivery times – along with the order processing tasks that will also be yours to manage. In addition, you’ll also be handling:
- Planning in appointments and client visits for your colleagues in the sales team;
- Up-selling when possible/relevant;
- Contributing to an enthusiastic work environment!


To be successful in this position, it’s important that you are someone who takes great pleasure in assisting your customers and colleagues, as well as someone who is an excellent problem solver and able to structure your day in an organized manner. In addition, they are looking someone with:
- Excellent communication skills in Dutch (C2) and English (B2-C1);
- Affinity with the animal care or veterinary sector;

Working conditions

- Salary between €2.000 and €2.500 gross per month;
- Secondary benefits such as pension, travel reimbursement, etc.
- A role within an unique and international company, which is always great fun!

Good to know

If you are interested in this vacancy, you can apply by clicking on the button above. Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission.We will invite you for an extensive interview, as soon as any potential job opportunities arise. We will advise you on issues regarding employment in the Netherlands. Then, if possible, we will introduce you to a prospective company and provide support during the selection procedure.

Recruiter contact

Kelsey Persch, Undutchables Utrecht
+31(0)6 34154093
Back to overview

Want to apply?


Are you already registered with Undutchables?

Subscribe to our Newsletter and/or Job Alert

Would you like to receive our Undutchables Newsletter? In this newsletter we will give you guidance on working in the Netherlands or in Sweden and working with internationals, let you know about upcoming events and share interesting articles. And do you wish to stay up to date about our latest vacancies? Subscribe now to our job alert and you will receive the newest vacancies straight into your inbox.

Indicate here what you want to receive:
I want to receive a newsletter
I want to receive a job alert