Customer Operations Coordinator | English + EU language

Roermond, reference 2024-00980

Job description

As a Customer Operations Coordinator you will be contact point for clients in Europe. You will be responsible for following up on contracts with your clients. This involves, preparing, planning and booking transport.
Furthermore, your tasks include:
  • Ensuring that sales contracts are organised and completely executed
  • transferring information to your colleagues regarding country regulations, custom rules, documents, and other changes in the supply chain process.
  • invoicing and document management
  • customer service: maintaining long-lasting client relationships
  • taking care of claims
  • keeping contact with external parties depending on contract terms (for example, banks)

Requirements

  • HBO or university degree (bachelor or master)
  • Fluent in English and one other European language (for example, dutch, french, italian, german, spanish, etc.)
  • Knowledgeable in automated systems (i.e., an ERP system)
  • skills: customer-oriented, focused, analytical, detail-oriented
  • 1+ years of experience in a customer service role, with a focus on logistics or supply chain
Important: for this vacancy it is important that you currently reside near the Roermond area.

Working conditions

Benefits:
  • a 7 month contract followed by a 1 year contract, and afterwards a permanent contract
  • training will be offered for new employees
  • travel allowance: 21 cents per km
  • 25 holidays
  • pension

Salary from: €3000,-
Salary to: €3200,-

Work location

Roermond

Company description

Our client is a fast-growing international organization with headquarters located all over the world.

Good to know

If you are interested in this vacancy, you can apply by clicking on the button above. Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission.We will invite you for an extensive interview, as soon as any potential job opportunities arise. We will advise you on issues regarding employment in the Netherlands. Then, if possible, we will introduce you to a prospective company and provide support during the selection procedure.

Recruiter contact

Anique van Gorp, Eindhoven
[email protected]
+31(0)6-28513257
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Recruiter contact

Anique van Gorp
Eindhoven
E: [email protected]
T: +31(0)6-28513257
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