Customer Service Representative | German | Undutchables
Undutch & Able

Customer Service Representative | German

Zaandam, reference 2023-01264

Job description

What you will do:

  • Process orders and follow up on delivery, invoicing and reporting
  • Manage customer claims, refunds and credits
  • Liaise with the warehouse to plan transport
  • Create order confirmations and communicate delivery updates to customers
  • Respond to customer queries & keep customer information up to date in the system


Who you are:

  • 2 years experience working in a similar role
  • Great written and verbal communication skills in German and English (Dutch is a +)
  • Good knowledge of ERP systems, experience with Oracle is preferred
  • Familiar with Microsoft Office programmes
  • Analytic, Enthusiastic and a great team player

Working conditions

What our client offers:

  • Long Term opportunity
  • Hybrid role working 2 days from home
  • Flexible working hours between 07:00 and 18:00
  • 25 days vacation plus your Birthday off
  • Pension Plan
  • International environment & fun team building activities

Salary from: €0,-
Salary to: €0,-

Work location


Company description

Our client is a market leading toy and games company with offices in the Netherlands, UK, France, Spain and China. To support their successful German market they are looking to expand their customer service team based here in the Netherlands.

Good to know

If you are interested in this vacancy, you can apply by clicking on the button above. Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission.We will invite you for an extensive interview, as soon as any potential job opportunities arise. We will advise you on issues regarding employment in the Netherlands. Then, if possible, we will introduce you to a prospective company and provide support during the selection procedure.

Recruiter contact

Eleanor McCarra, Undutchables Amsterdam
Back to overview

Want to apply?

Recruiter contact

Eleanor McCarra
Undutchables Amsterdam
T: +31(0)6-42753257



Max 2MB file size

Select your language level

Select your language level

Multiple selections possible. At least 1 of the selected languages must be 'English' to continue.
Native (C2) *
Fluent (B2/C1)
Good (B1)

Subscribe to our Newsletter and/or Job Alert

Would you like to receive our Undutchables Newsletter? In this newsletter we will give you guidance on working in the Netherlands and working with internationals, let you know about upcoming events and share interesting articles. And do you wish to stay up to date about our latest vacancies? Subscribe now to our job alert to get the newest vacancies sent straight to your inbox.

Indicate here what you want to receive:
I want to receive a newsletter
I want to receive a job alert