Customer Service Representative | French C2 | Undutchables
Undutch & Able

Customer Service Representative | French C2

Duizel, reference 2022-00394

Job description

· You take care of and monitor the entire purchasing and sales process of incoming requests and orders.
· You ensure correct administrative processing of orders and invoices in our ERP system.
· You are responsible for processing product changes so that the stock is correct.
· You handle phone calls and e-mails, and you answer customers with questions about deliveries and you refer them where necessary.
· You ensure the correct handling of complaints.


You are customer-oriented, proactive, and service-oriented. You are administratively savvy, have an excellent eye for detail and are very accurate. In addition, you have a result-oriented attitude, and you have a hands-on mentality. You are also an enthusiastic and involved team player and you use a clear way of communicating.

We are looking for candidates with the following profile:
• You are available for at least 32 hours (preferably full-time).
• You have an MBO work and thinking level.
• You have at least 3 years of work experience in a comparable position in a commercial organization.
• You have knowledge of the entire MS Office package.
• You have experience with processing orders in ERP systems.
• Fluency in French, Dutch and English is a must.
• You enjoy working in an international environment.

Working conditions

• A challenging and varied position in a changing international organization.
• A pleasant workplace in a modern working environment.
• Above average primary and secondary employment conditions!

Salary from: €0,-
Salary to: €2700,-

Work location


Company description

Our client is all about creating moments of pleasure for smokers. They are proud of their international and regional brands, all developed and refined by talented people who are passionate about their work. They are looking for a Customer Service Employee for their location in Duizel, NL. As a Customer Service Employee you are the first point of contact for customers and the internal organization. Together with your colleagues, you take care of the entire purchasing and sales process of incoming orders and the processing thereof. In this varied position it is important to be able to adapt quickly. We are looking for result-oriented candidates who are focused and accurate. The Customer Service Team works as one team, whereby attention for each other and a good mutual atmosphere should certainly not be missed!

Good to know

If you are interested in this vacancy, you can apply by clicking on the button above. Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission.We will invite you for an extensive interview, as soon as any potential job opportunities arise. We will advise you on issues regarding employment in the Netherlands. Then, if possible, we will introduce you to a prospective company and provide support during the selection procedure.

Recruiter contact

Rama Kabiel, Undutchables Eindhoven
+31 618093399
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Want to apply?

Recruiter contact

Rama Kabiel
Undutchables Eindhoven
T: +31 618093399


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