Customer Service Representative | German | Undutchables
Undutch & Able

Customer Service Representative | German

Oud Gastel, reference 2023-00043

Job description

If communication in German, English (and possibly Dutch) is your strong point and you would like to work in an international environment then read more below!
For our client, we are looking for a Customer Service Representative that will be the first point of contact together with the Customer Service team doing the following tasks:
  • Answering any queries from customers via phone calls and or emails regarding product information, stock availability, order status, order modification, issues with order.
  • You will be responsible for the transport planning, making sure that the product is delivered as per order and replacing damaged orders when required
  • Record the orders in our ERP system, generating invoices and archiving
  • Ability to recognize points to improve in our operational process to make sure things run efficiently and effectively
  • Provide reports to management

Requirements

  • Full-time availability
  • Business level of German and English, Dutch is a pre
  • Preferably 3-5 years of experience in Customer Service but do not hesitate to apply even if you have less experience, we will definitely look into your application! Aim for the moon and even if you miss you will still land among the stars
  • Experience in Microsoft Office and ERP Systems is a plus
  • We would like to have someone that is open for challenges, knows how to work hard and play hard!

Working conditions

What our client offers:
  • Money is important so you will receive a competitive salary based on your experience ranging between 3000 euro to 4000 euro
  • Pension scheme to make sure you have a glorious retirement
  • 26 days of holiday to recharge so you come back fully fresh
  • Opportunity for personal growth within the company with our in-house courses
  • Last but not least, a fun and exciting work environment to make sure you are not getting bored during work hour

Salary from: €3000,-
Salary to: €4000,-

Work location

Oud Gastel

Company description

Our client is a global player in the design flooring industry. Active in more than 40 countries spread out over five continents, they are looking to grow even further. For their location in the Netherlands nearby Roosendaal, they are looking for a Customer Service Representative to help out for the German, Swiss and Austrian market.

Good to know

If you are interested in this vacancy, you can apply by clicking on the button above. Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission.We will invite you for an extensive interview, as soon as any potential job opportunities arise. We will advise you on issues regarding employment in the Netherlands. Then, if possible, we will introduce you to a prospective company and provide support during the selection procedure.

Recruiter contact

Nunu van Dijk, Undutchables Eindhoven
nunu.vandijk@undutchables.nl
+31 638229030
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Want to apply?

Recruiter contact

Nunu van Dijk
Undutchables Eindhoven
E: nunu.vandijk@undutchables.nl
T: +31 638229030

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