Customer Support Representative | German | Undutchables
Undutch & Able

Customer Support Representative | German

Amersfoort, reference 2021-01415

Job description

In this position you are responsible for accurate order processing for all related B2B-customers and for distribution and shipping in their manufacturing environment.

Key activities/main objectives
  • Processing of the sales order in the ERP based on stock availability and future product runs
  • Prepare and create shipments in ERP, including the required shipping documentation, based on scheduled sales orders
  • Pro-actively inform the customers at all times concerning the products and the handling of the orders
  • Signaling impending stock shortages to the procurement team
  • Answering day-to-day questions on deliveries, availability and leadtimes
  • Invoicing of the delivered goods to clients
  • Controlling and improving the internal processes concerning the delivered service package
  • Controlling and improving of the employees own administrative qualities
  • Regular information exchange with Clinical Sales Staff about existing and upcoming business

Requirements

Job requirements
  • MBO+ level
  • Excellent level of German (and English). Some knowledge of Dutch is a plus
  • Punctual and customer orientated
  • You take responsibility of the orders from receipt to dispatch
  • Excellent computer skills
  • Knowledge of Microsoft Dynamics/Business Central is a preference

Working conditions

What our client can offer you:
A challenging position within an international company. The salary is between the €2.700,- and €3.000,- gross per month based on full time and depending on experience. You will start with a temporary contract through Undutchables.

Salary from: €2700,-
Salary to: €3000,-

Work location

Amersfoort

Company description

Our client is a medical device company based in Amersfoort. They have been active for over 25 years in the industry. Their goal is to improve patient outcome and engage with their customers (B2B) and respond to the current market needs and those of tomorrow. Currently, they are looking for a Customer Support Representative for the DACH area.

Good to know

If you are interested in this vacancy, you can apply by clicking on the button above. Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission.We will invite you for an extensive interview, as soon as any potential job opportunities arise. We will advise you on issues regarding employment in the Netherlands. Then, if possible, we will introduce you to a prospective company and provide support during the selection procedure.

Recruiter contact

Koen de Geus, Undutchables Utrecht
koen.degeus@undutchables.nl
+31 (0)6 41676609
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Want to apply?

Recruiter contact

Koen de Geus
Undutchables Utrecht
E: koen.degeus@undutchables.nl
T: +31 (0)6 41676609

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