Customer Service Representative | German (maternity… | Undutchables
Undutch & Able

Customer Service Representative | German (maternity cover)

Zoetermeer, reference 2023-00623

Job description

What are your responsibilities?

  • Order entry and shipment tracking
  • Respond to customer inquiries via phone/email regarding product information, product availability, order status, pricing and returns
  • Assist customers with technical questions regarding product installation, liaising with the technical support team
  • Participate in improvement initiatives
  • Monitor stock levels and purchase supplies for the office as needed
  • Distribute invoices to customers and collaborate with Finance on payment-related issues as needed
  • Collaborate with operations, 3rd party logistics and field team


What are you bringing to the job?

  • You speak English and German fluently, Dutch on a B1/B2 level.
  • You have 1-2 years experience within a similar role in Customer Service, Order Management, Supply Chain
  • You have experience with ERP systems, NetSuite preferred
  • You have attention to detail
  • You have good organization and clerical skills
  • You have project coordination skills and ability to multitask
  • You can work independently and collaborate with peers

Working conditions

What does our client offer?

  • This is a temporary role of 5-6 months starting in June (maternity cover).
  • Working hours: 32-40 hours per week
  • Hybrid working not possible
  • 25 Holidays
  • 0.21€ Commuting allowance

Salary from: €2600,-
Salary to: €2800,-

Work location


Company description

Our client is a big player in energy saving LED lighting systems. They pride themselves on high quality products, excellent customer service and strong technical support.

Good to know

If you are interested in this vacancy, you can apply by clicking on the button above. Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission.We will invite you for an extensive interview, as soon as any potential job opportunities arise. We will advise you on issues regarding employment in the Netherlands. Then, if possible, we will introduce you to a prospective company and provide support during the selection procedure.

Recruiter contact

Maria Lingham, Undutchables Denhaag
Back to overview

Want to apply?

Recruiter contact

Maria Lingham
Undutchables Denhaag
T: +31(0)6-34154234



Max 2MB file size

Select your language level

Select your language level

At least 1 of the selected languages must be 'English' to continue.
Native (C2) *
Fluent (B2/C1)
Good (B1)

Subscribe to our Newsletter and/or Job Alert

Would you like to receive our Undutchables Newsletter? In this newsletter we will give you guidance on working in the Netherlands and working with internationals, let you know about upcoming events and share interesting articles. And do you wish to stay up to date about our latest vacancies? Subscribe now to our job alert to get the newest vacancies sent straight to your inbox.

Indicate here what you want to receive:
I want to receive a newsletter
I want to receive a job alert