Customer Service Representative | English +… | Undutchables
Undutch & Able

Customer Service Representative | English + Norwegian/Swedish/Danish

Maastricht, reference 2022-01736

Job description

For our client in Maastricht I am currently looking for a Customer Service Representative to join their team in Packaging and Product Assembly department.
As a Customer Service Representative, you will, of course, have duties and responsibilities that will fill your time and make the day goes faster! Those duties and responsibilities are as mentioned below:

  • Enter quotes and orders in SAP.
  • First contact to customers.
  • Inform customers about status of orders.
  • Handle warranty, return and credit requests
  • Handle complaints (invoices, deliveries, etc)
  • Take care of the company's internal requests and all other incoming requests
  • Proactive order follow up

Requirements

What do we want for you:
  • Minimum MBO+ - degree (commercial or logistics)
  • General knowledge on business and work processes (supply chain)
  • Relevant experience in a customer service related environment or a business environment is highly desired
  • Computer literate (advance knowledge of MS-Office)
  • Norwegian or Swedish or Danish language skills are required (writing and verbal) and verbal skills in English

These will be a plus point if you have them:
  • Strong written and verbal communication skills
  • Demonstrated customer service skills
  • SAP system knowledge
  • Demonstrated experience in Microsoft Office and any order entry system
  • Focus on quality and attention to detail
  • Ability to multitask, prioritize and manage time effectively
  • High aptitude for following communication guidelines, procedures and policies
  • Relevant experience in a customer service-related environment or a business environment is highly desired

Working conditions

Now let's talk about what our client has to offer you:
  • Salary ranging from €2500 to €3000 gross per month based on 40 hours per week (excluding the 8% of holiday wage)
  • 13th month bonus
  • 25 days of holidays per year
  • Travel allowance
  • Possibility to work hybrid
  • Pension scheme

Salary from: €2500,-
Salary to: €3000,-

Work location

Maastricht

Company description

Our client is an engineer and manufacture of different products and systems for precision dispensing. They are working within different sectors, and they are very international. A great company to work for!

Good to know

If you are interested in this vacancy, you can apply by clicking on the button above. Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission.We will invite you for an extensive interview, as soon as any potential job opportunities arise. We will advise you on issues regarding employment in the Netherlands. Then, if possible, we will introduce you to a prospective company and provide support during the selection procedure.

Recruiter contact

Nunu van Dijk, Undutchables Eindhoven
nunu.vandijk@undutchables.nl
+31 638229030
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Want to apply?

Recruiter contact

Nunu van Dijk
Undutchables Eindhoven
E: nunu.vandijk@undutchables.nl
T: +31 638229030

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