Customer Service Representative - speaking a business… | Undutchables

Customer Service Representative - speaking a business level of German

Genemuiden, reference 2019-06576

Company description

My client is a Dutch transportation and logistics company whose 450 trucks can be found on highways all over Europe, but especially in the Benelux and Germany. With its 60 year long history my client is a service-oriented business where responsibility and quality go hand in hand. Running offices in several European countries my client's mission is to deliver goal-oriented and efficient logistic services.

Job description

As a Customer Service Representative you are responsible for:
  • order entry management in the client's Transport Management System
  • supervising and monitoring the delivery to the end client
  • looking for ways to improve the clients internal processes
  • being the first point of contact for clients and all transportation related questions
  • participate in projects to improve the client's overall services

In a nutshell: You are the spider in the web of a big transportation and logistics company and you love it!


You are the ideal candidate for my client if:
  • you speak German on a native level, furthermore you are fluent in English and also, preferably in Dutch or willing to reach the appropriate level of Dutch quickly
  • you have a mbo/hbo level of working and thinking
  • you are a great listener & communicator, commercially driven and very service oriented
  • you are proactive self-starter, both towards the client and the company
  • handling the challenges of a dynamic work environment does not stress you out

You receive extra points if:
  • you have knowledge of or work experience in the logistics/transportation sector

Working conditions

As a Customer Service Representative at my client you will:
  • work in a successful, dynamic and value-oriented family company
  • have the possibility to grow and develop yourself within the company
  • a marked conform salary
  • a good pension scheme
  • a collective discount for diverse health insurance providers
  • enjoy 24 annual vacation days & 3 1/2 ATV days
  • reimbursement of travel costs
  • a company canteen where you can enjoy your lunch together with your colleagues

Good to know

If you are interested in this vacancy, you can apply by clicking on the button above. Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission.We will invite you for an extensive interview, as soon as any potential job opportunities arise. We will advise you on issues regarding employment in the Netherlands. Then, if possible, we will introduce you to a prospective company and provide support during the selection procedure.

Recruiter contact

Helene Fritzsche, Undutchables Utrecht
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