Customer Service | UK Market | Undutchables
Undutch & Able

Customer Service | UK Market

Dieren, reference 2021-00214

Job description

As an English-speaking Customer Service Representative you will

  • have mainly B2B contact with the company dealers and partners via email and over the phone
  • reach out to these businesses yourself, ensuring that their needs are met and up-sell and cross-sell when needed
  • accurately insert information in the company system
  • when needed, act as a liaison between the Dutch and the American office. Solving issues such as data entry, providing necessary documents to your American colleagues etc.

Requirements

You are the person they are looking for if you:

  • Speak excellent English and have affinity with the UK-market
  • Speak Dutch on an intermediate level, to speak over the phone with Dutch-speaking clients once in a while (big plus)
  • Are available to work minimum 32 hours a week
  • Live in the area of Dieren, or have concrete plans of moving there
  • Have an HBO/MBO degree or equivalent thinking level
  • Ideally have around 1 year of experience in a similar role, or more
  • You are proactive: not afraid of picking up the phone, reaching out to people or improving processes

Working conditions

Read this part to know what you can expect from your new job!

  • A salary in line with the experience that you have gained in the past
  • A long-term position with a contract through us, Undutchables Recruitment Agency, for the first part
  • Training and learning opportunities
  • Your well-being as an employee will be put in the first place

Salary from: €2600,-
Salary to: €2800,-

Company description

If you think of the Netherlands there are some things that certainly come to your mind: stroopwafels, windmills and, of course, bikes! My client is a Dutch company that is recognized abroad as a winning brand. They are now expanding their Customer Service Team and are, therefore, looking for you.

Recruiter contact

Giordano Tuvo, Undutchables Utrecht
giordano.tuvo@undutchables.nl
+31(0)634154095
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Want to apply?

Recruiter contact

Giordano Tuvo
Undutchables Utrecht
E: giordano.tuvo@undutchables.nl
T: +31(0)634154095

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