Customer Support and Administration | French | Undutchables
Undutch & Able

Customer Support and Administration | French

Amsterdam, reference 2022-01080

Job description

With this role you are going to creating and maintaining a good and professional relationship and the main contact for all the distribution partners, retailers and joint ventures in the EMEA region.
You ensure that orders are processed and delivered within guidelines and that questions and requests of our distribution partners are handled in a proper manner.

Your day will be like :
  • Handle and solve queries from the optician
  • Analyze and understand the client needs
  • Follow up on orders, back orders, deliveries, returns and credits
  • Working and supporting with internal departments when its needed
  • Prepare and sent samples to distributors and shows.
  • Attend trade fairs or customer events abroad up to three times a year

Requirements

What you need to have for this role :
  • Bachelor's degree
  • Fluent in English AND Fluent in French (spoken and written).
  • Minimum 2 years of experience in Customer Service.
  • Good Computer Literate ( Especially Excel)
  • Having an experience with CRM preferably SAP.
  • Proactive and critical thinking
  • Team Player and Communicator

Working conditions

You will get :
  • Competitive Salary
  • Travel reimbursement
  • Pension plan
  • 1 Free Frame per year
  • 6 frame with 20% discount per year

Salary from: €0,-
Salary to: €0,-

Work location

Amsterdam

Company description

Our clients known for their quality products, innovation and high levels of service and is one of the world's largest manufacturers and distributors of quality eye wear and sun wear.

Recruiter contact

Srinarty Laa Baan, Undutchables Amsterdam
srinarty.laabaan@undutchables.nl
0634154091
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Want to apply?

Recruiter contact

Srinarty Laa Baan
Undutchables Amsterdam
E: srinarty.laabaan@undutchables.nl
T: 0634154091

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