Customer Support Employee | French and Dutch

Rosmalen, reference 2024-00193

Job description

As a customer service employee you are the first point of contact for our customers. You maintain relationships with customers and contacts, with the aim of making them as satisfied as possible and retaining their satisfaction. You answer customer questions or liaise with the appropriate second-line support to provide the best support. Additionally, aftercare is an important part of relationship management, to build strong relationships that contribute to the success of the company. You will work closely with our technical support and sales teams in this role.

Requirements

What do we expect from you?
  • You speak French on a C2 level
  • You speak Dutch on a B2 level
  • You have an excellent command of English
  • You are a great communicator and love to help people
  • You have at least 2 years of customer service experience
  • You have worked with a ticket system in the past

Working conditions

What will you get in return?
  • A competitive salary
  • An interesting bonus system
  • NS business card
  • Hybrid working environment
  • Working in a brand new office
  • Nice, homemade lunch!

Salary from: €2700,-
Salary to: €3000,-

Work location

Rosmalen

Company description

Our client is a distributor of software, cloud services and licenses. They own one of the best distribution platform in the Benelux.

Good to know

If you are interested in this vacancy, you can apply by clicking on the button above. Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission.We will invite you for an extensive interview, as soon as any potential job opportunities arise. We will advise you on issues regarding employment in the Netherlands. Then, if possible, we will introduce you to a prospective company and provide support during the selection procedure.

Recruiter contact

Carmen Cordes, Eindhoven
[email protected]
+31(0)6-34154232
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Recruiter contact

Carmen Cordes
Eindhoven
E: [email protected]
T: +31(0)6-34154232
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