Customer Support Representative | German C1 | Undutchables
Undutch & Able

Customer Support Representative | German C1

Rijswijk, reference 2022-01585

Job description

As a customer support representative, you will be in contact with clients from the DACH region. You will be dealing with online and offline requests, making sure orders and updates are in the system. Providing top customer service via email, and phone call, you will be the first point of contact for clients. Next to this you will also process orders, create offers, deal with phone calls, give advice on products, and use your sales skills to cross sell. You will also work closely with the product development team and supply chain department where you will discuss improvements.

Requirements

- C1 level of German in word and writing
- B2 level English in word and writing
- Strong administrational skills
- Commercial mindset and strong communication skills
- Experience in MS office and ERP systems is a plus
- Ability to switch easily and quickly between tasks
- A helicopter view and ability to think two steps ahead
- A team player and able to work independently
- A service-minded approach, committed and detail oriented.

Working conditions

- A fulltime job (40h) in a great, fun and hardworking team
- A proper onboarding and coaching on the job
- Informal and international atmosphere
- A good salary and secondary employment conditions, such as 27 vacation days based on fulltime employment and a health bonus
- A brand new office next to the train station in Rijswijk
- Daily fresh fruit available for free
- Nespresso coffee
- Free use of the gym facility in their new office
- Staff discount on their products


Salary from: €2600,-
Salary to: €2900,-

Work location

Rijswijk

Company description

Our client is a Dutch company with an international team active in the gift giving industry. They have a beautiful new, state of the art office with an amazing lunchroom with a fully equipped kitchen with a great coffee machine and many drinks to choose from.

Good to know

If you are interested in this vacancy, you can apply by clicking on the button above. Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission.We will invite you for an extensive interview, as soon as any potential job opportunities arise. We will advise you on issues regarding employment in the Netherlands. Then, if possible, we will introduce you to a prospective company and provide support during the selection procedure.

Recruiter contact

Emma Tipper, Undutchables Denhaag
emma@undutchables.nl
+31 0638614194
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Want to apply?

Recruiter contact

Emma Tipper
Undutchables Denhaag
E: emma@undutchables.nl
T: +31 0638614194

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