Customer Support Representative speaking native level German

Geldermalsen, reference 2019-05536

Company description

Our client is one of the leading developers and manufactures of outdoor cooking products. They are an international company who offer a friendly, family working environment. Our client is growing quickly within their field and they are currently looking for a customer support representative for the German market. You will also be working in a professional, international environment with people who can also offer you the help and support you need along the way to reach your potential. You will be provided with training where you will gain knowledge of the gas and electric industry. There will also be on going trainings when new products are released so that you can provide your clients with the most up to date information.

Job description

Within this position you will be the main point of contact with your customers and you will be responsible for taking a pro-active approach to different situations that you will encounter within this journey. You will also be receiving orders via email, fax and phone and preparing the shipments. Another of your responsibilities will be to handle every query in a professional manor and to offer your excellent level of customer service. You will also be handling returns and their documentation and registering these within the system.

Requirements

• MBO+/HBO or similar working level
• 2 years of customer service experience
• Knowledge of an ERP system
• Proficiency in MS Office (excellent skills in MS Excel)
• Excellent communication skills in German & English
• Ability to multitask

Working conditions

• Extensive training programs
• A salary indication between €2,200 - €2,500

Good to know

If you are interested in this vacancy, you can apply by clicking on the button above. Your application will be sent directly to the recruiter in charge.
IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so.
Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission.
We will invite you for an extensive interview, as soon as any potential job opportunities arise. We will advise you on issues regarding employment in the Netherlands. Then, if possible, we will introduce you to a prospective company and provide support during the selection procedure.

Recruiter contact

Kelsey Persch, Undutchables Utrecht
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