Customer Support Specialist German Speaking | Undutchables
Undutch & Able

Customer Support Specialist German Speaking

Amsterdam, reference 2022-01305

Job description

Do you enjoy helping customers, solving complex problems and consider yourself a people person? Our client is looking for a highly motivated, detail-oriented and customer focused new team member (currently 4 team members with the prospect of growing)
TASKS
- Manage customers (manufacturers and retailers) orders. As order processor you will make sure that these orders are quickly and accurately entered the ERP system.
- Handle customer’s inquiries that will be received mainly via email, but will also via phone calls and WhatsApp.
- Creating NetSuite invoices and delivering them to the customers.
- Customer general inquiries and troubleshooting.

Requirements


-- C2 level of German and excellent English (French is a Plus)
- Experience in customer service.
- 3+ Years’ experience in order management where you have worked on Order entries and Order Inquiry preferred, but not required.
- You go the extra mile, take initiative and are customer oriented.
- Proven experience and ability to build a loyal relationship to customers by providing one step ahead
- Experience in Oracle Netsuite is a plus.
- Attention to detail
- Team player
- Excellent communication skills

Working conditions

Above market level salary and competitive benefits
- Annual bonus program
- Bike purchase program, after 6 months of employment
- Fitness Reimbursement - Sabbatical Program
- Direct contract with the hiring company

Salary from: €2700,-
Salary to: €3000,-

Work location

Amsterdam

Recruiter contact

Irina van Halen, Undutchables Amsterdam
irina.vanhalen@undutchables.nl
+31(0)634154086
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Want to apply?

Recruiter contact

Irina van Halen
Undutchables Amsterdam
E: irina.vanhalen@undutchables.nl
T: +31(0)634154086

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