HR Representative | German C1 + Spanish B1 | Undutchables
Undutch & Able

HR Representative | German C1 + Spanish B1

Maastricht, reference 2023-01443

Job description

As part of our client's HR Services team, you'll be responsible for assisting employees, managers, and other stakeholders by addressing and handling routine HR inquiries and transactions received through different communication channels. Your primary emphasis will be on delivering exceptional customer service. As an HR Representative, your main focus will be on aiding the German-speaking clientele, alongside assisting individuals from various countries, leveraging your proficiency in English and Spanish languages.

Role and Responsibilities:

  • Responsively addressing inquiries and delivering personalized, top-notch assistance to employees and managers.
  • Executing various HR tasks and handling inquiries related to pre-employment activities, employee administration, benefits, HR policies, compensation, leaves of absence, vacation and extended sickness, as well as assisting with employee relations cases and generating HR-related reports.
  • Ensuring strict adherence to government regulations, including local employment laws, internal protocols, and maintaining the utmost confidentiality of cases.
  • Collaborating on enhancing our HR Knowledgebase for the benefit of our employees.
  • Proactively identifying and suggesting enhancements to processes, procedures, and system functionality as part of our continuous improvement efforts.
  • Assisting in HR-related projects.
  • Utilizing a Case Management tool and meeting service level benchmarks established in Service Level Agreements.

Requirements

Skills and Qualifications
  • Educational background in Human Resources (MBO-level).
  • Preferred: 2+ years of relevant experience in an HR service environment, with a preference for HR Shared Services or HR Operations experience.
  • Proficiency in the German labor market, HR policies, processes, practices, and knowledge of German employment laws.
  • Strong verbal and written communication skills in German (fluent), English (fluent), and Spanish (intermediate).
  • Exceptional customer focus, demonstrating empathy, compassion, and a service-oriented approach.
  • Ability to take ownership of tasks and collaborate effectively within a team, with a continuous drive for improving results.
  • Excellent process orientation, efficiency, meticulous attention to detail, and a strong emphasis on data quality.

Working conditions

  • You will be part of an international organization active in over 40 countries!
  • 25 vacation days
  • 6 ATV days
  • Travel allowance
  • Pension scheme
  • 13th month
  • 8% holiday allowance

Salary from: €0,-
Salary to: €4200,-

Work location

Maastricht

Company description

Our client is a prominent industry player recognized for their precision technology solutions. They operate on a global scale, offering a diverse portfolio of innovative products and systems that optimize manufacturing processes across a variety of sectors. Their unwavering commitment to excellence and their relentless pursuit of cutting-edge solutions make them an invaluable partner, they are now looking for an HR Representative to support their mission of driving innovation and productivity in their respective markets.

Good to know

If you are interested in this vacancy, you can apply by clicking on the button above. Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission.We will invite you for an extensive interview, as soon as any potential job opportunities arise. We will advise you on issues regarding employment in the Netherlands. Then, if possible, we will introduce you to a prospective company and provide support during the selection procedure.

Recruiter contact

Rama Kabiel, Undutchables Eindhoven
rama.kabiel@undutchables.nl
+31(0)6-18093399
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Want to apply?

Recruiter contact

Rama Kabiel
Undutchables Eindhoven
E: rama.kabiel@undutchables.nl
T: +31(0)6-18093399

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