Operations Specialist Travel industry - English | Undutchables
Undutch & Able

Operations Specialist Travel industry - English

Amsterdam, reference 2022-00072

Job description

Developing the travel product in the destination
  • Understanding travelers’ desired locations and travel preferences to determine the travel products the company provides
  • Identifying and vetting suppliers to ensure high-quality experiences
  • Building relationships with suppliers
  • Ensuring suppliers provide services in line with company ​guidelines
  • Use destination insight to help create content for marketing purposes
Overseeing travel operations
  • Operating client trips, including booking hotel, air, transfers and other travel services
  • Verifying that confirmed services are up-to-date and accurate
  • Ensuring that all requests are processed within the specified time schedule
  • Providing in-trip support as needed
Enhancing the operations process
  • Work with product/engineering to improve the operations process
  • Develop and maintain metrics, analytical reports, key performance indicators to optimize operations
  • Develop and deliver workflow process and systems improvements within operations, and work closely with the product and engineering teams to create a world-class operations product

Requirements

  • Extensive knowledge of a European country; connections with hotels, tour operators, and transportation in said country is a bonus
  • Good intuition and a passion for planning and booking travel
  • Excellent communication skills in English — both written and verbal
  • Impeccable attention to detail
  • An entrepreneurial mindset and an eagerness to learn, experiment, and continuously strive to improve
  • Highly adaptable and able to operate effectively in a rapidly changing startup environment
  • Highly organized and able to prioritize and track multiple projects at once
  • Solid analytical skills, and the ability to leverage data to drive key decisions
  • Excited to build strong relationships with both partners and colleagues
  • Have a strong track record of delivering what you set out to do (and letting colleagues know when unexpected delays happen)
  • Able to work independently, with support from a global team
  • Eager to proactively take on new projects and more responsibility
  • The ability to communicate in additional languages (Spanish and/or Italian) is a bonus

Working conditions

  • Long term position
  • Travel expenses reimbursed
  • Based in Amsterdam with hybrid working possibilities
  • Please note that this role will require some work outside of normal hours and on weekends. It's not on a 9-5 hour workweek basis
  • Extensive opportunities for career growth in a fast-growing startup environment

Salary from: €3000,-
Salary to: €4000,-

Work location

Amsterdam

Company description

Our client is a fast growing US company with an online platform in the travel industry. For the European office in Amsterdam they are currently looking for a Operations Specialist.

Recruiter contact

Caterina Lamberti, Undutchables Amsterdam
caterina.lamberti@undutchables.nl
+31 618093397
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Want to apply?

Recruiter contact

Caterina Lamberti
Undutchables Amsterdam
E: caterina.lamberti@undutchables.nl
T: +31 618093397

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