Process Owner

Venlo, reference 2025-01432

Job description

In this role you will optimize workflows/ processes/ procedures- collaborate with multiple stakeholders. You are passionate on change management, continuous improvement and operational excellence. You will:

• Analyze existing processes across key areas (Store, Stock, Returns, and Order Flows) to identify gaps, inefficiencies, and opportunities for optimization.
• Document processes clearly and comprehensively to ensure transparency, standardization, and a foundation for continuous improvement.
• Propose and implement process improvements, including evaluating automation or AI solutions where appropriate.
• Contribute to business cases and ideation for new features or enhancements.
• Collaborate with other Process Owners globally to maintain quality and adherence to process standards.
• Participate in regular update meetings with stakeholders to communicate progress, insights, and risks.

Requirements

• 3+ years of experience in process analysis, documentation, and continuous improvement.
• Fluent English (written and spoken) to communicate effectively with global stakeholders.
• Strong focus on results and data-driven decision making.
• Analytical mindset with the ability to interpret data and identify optimization opportunities.
• Experience in process mapping, documentation, and improvement initiatives.
• Ability to prioritize and make decisions in a collaborative, cross-functional environment.

Working conditions

• 25 vacation days, with the option to purchase an additional 10 days.
• 8% holiday allowance.
• A premium-free pension plan.
• Travel and home working allowances.
• A 20% discount on all products.
• Opportunities for personal and professional development.

Work location

Venlo

Company description

Our client is a rapidly growing e-commerce company that has been doubling its numbers annually since its founding in 2013. They operate over 30 online stores and have six international offices, catering to a vast audience with 120 million unique visitors each year. Known for their bold and innovative approach, they embrace challenges and take risks to achieve continuous success. Their team-oriented culture values personal growth and offers opportunities for professional development. Investing in their employees, they encourage seizing every opportunity for advancement.

Good to know

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Recruiter contact

Maria Leisker, Eindhoven
maria.leisker@undutchables.nl
06-34580376