Refund Service Specialist | French

Utrecht, reference 2024-01008

Job description

In the role of Refund Service Specialist | French you will be responsible for onboarding customers, submitting Excise Duty Refund requests, and tracking the progress of these requests until payment is completed. In addition to these administrative tasks, you will communicate with customers, partners, and Tax Authorities via phone and email.
What will you do?
  • Work in a relaxed, international office environment.
  • Play a key role in securing timely Excise Duty refunds for our clients.
  • Spend approximately 30% of your time contacting clients, partners, and Tax Authorities to gather necessary documents and respond to client inquiries.
  • Dedicate the remaining time to managing the administrative aspects of refund requests.


In order to succeed in this role you need to be efficient, accurate and detail-oriented. Other requirements are:
  •  A business level of French and English
  •  Available for 40 hour;
  •  Proven office-based work experience (in administration);
  • A proactive, flexible and adaptable mindset;
  • Available to start as soon as possible
  •  Living in/around Utrecht

Work location


Company description

Our client is an international leading VAT refund service provider for their clients in the transport industry. They manage the outsourced VAT refund process. It's all about taking care of the administrative process from A to Z.They are currently looking for an accurate, detail-oriented and personable colleague.

Good to know

If you are interested in this vacancy, you can apply by clicking on the button above. Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission.We will invite you for an extensive interview, as soon as any potential job opportunities arise. We will advise you on issues regarding employment in the Netherlands. Then, if possible, we will introduce you to a prospective company and provide support during the selection procedure.

Recruiter contact

Büşra Korkmaz - Van de Kleut, Utrecht
[email protected]
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Want to apply?

Recruiter contact

Büşra Korkmaz - Van de Kleut
E: [email protected]
T: +31(0)6-43253728


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