Sales Support & Order Management Representative

Hoofddorp, reference 2023-01287

Job description

Are you the type of person who thrives in a fast paced, high pressure environment?

A large part of your job will be accurately taking orders, and you will work closely with the external sales team to ensure a satisfactory customer experience.

Your main tasks will be:

· Generate and deliver accurate sales quote
· Coordinate the submission of non-standard discount requests
· Facilitate the submission of product evaluation orders
· Enter and review orders online order portal as needed
· Ensure on time booking of all order types
· Review sales order packets for completeness and accuracy
· Interface between sales and manufacturing on shipment schedules and deliveries
· Provide timely order status and tracking information
· Resolve all backlog issues including order hold release, product configuration issues, item number discrepancies and missing purchase order requirements
· Ensure orders adhere to documented Company policies and SOX procedures
· Answer internal/external customer questions on sales process and order requirements
· Deliver training to partners to ensure knowledge and appropriate usage of partner sales operations tools (portal, quotation tool, deal registration, etc.)
· Develop deep knowledge of the Sales Ops structure/ Sales Team structure as well as special requirements for the region.

Requirements

Who are you?

• Our client is seeking a stress-resilient, pro-active person with an eye for detail,
• With 1 - 2 years minimum relevant experience.
• The successful candidate has an excellent level of English (ideally with a bit knowledge of Dutch, not a must)
• Have a HBO / Bachelor degree or relevant experience
• Have no 9-5 mentality, and understand that sometimes the team has to chip in to get things done
• Be proficient with MS Excel and Word Experience with MS Dynamics and Salesforce will be seen as an advantage
• You are familiar of the Dutch culture
• You must live close to Hoofddorp/ Amsterdam region. Candidates who are living abroad or far will not be considered
• Working 100% in the office (remote work is NOT possible)
• Our client does not offer sponsorship
• Please attach your motivation letter with your application

Working conditions

• Our client is offering a very competitive salary € 3000,00- € 3200,00 based on full time, monthly gross
• The salary is depending on the work experience and the education.
• This is a long term position and full time (Monday - Friday)
• They have a travel reimbursement scheme
• The first contract will be via Undutchables (approx. 6 - 6,5 months) and there after, depending on the performance, the company will offer a direct contract.

Work location

Hoofddorp

Company description

Our client, based in Hoofddorp, produces and distributes specialized equipment for commercial production centres. They are a long established business unit of a huge international company, and have been growing consistently over the years.

They have a team of around 40 people here in the Netherlands and the company is dynamic, international yet retains keeps the local Dutch culture. The main language of the company is English.
You will join the sales support team of 4 people.

Good to know

If you are interested in this vacancy, you can apply by clicking on the button above. Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission.We will invite you for an extensive interview, as soon as any potential job opportunities arise. We will advise you on issues regarding employment in the Netherlands. Then, if possible, we will introduce you to a prospective company and provide support during the selection procedure.

Recruiter contact

Sie Wai Tsang, Undutchables Amsterdam
siewai.tsang@undutchables.nl
+31(0)6-34154083