Technical customer support | English C1/C2 | Undutchables

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Undutch & Able

Technical customer support | English C1/C2

Roosendaal, reference 2021-00414

Job description

In this role you will provide after-sale technical support services to customers. Your tasks may include:
- Resolving customer issues, questions with regards to operations and malfunctions
- Providing support in terms of troubleshooting, maintenance and installation
- Providing advice on preventative maintenance to ensure customer satisfactory
- Collaborate with the engineering technical support when necessary
- Processing new accounts in system
- Tracking customer sales to identify problematic sites and relay this to the customers to investigate and resolve the problem.
- Administration tasks
- Ensure that deliveries are carried out on time
- Proving the operations manager for support for third party service providers

Requirements

- Excellent command of English and one other language, preferably German, French or Dutch.
- A minimum of 3 years of work experience in a similar role
- Preferably a background in electrical or mechanical Engineering
- You possess a commercial service mind set, are an analytical thinker, a problem solver who can get to the core of the problem quickly
- You are able to work under pressure and a true team player
- You are located in the Roosendaal region, or in the Andover region in the UK

Working conditions

We offer a competitive salary depending on experience.

Salary from: €2300,-
Salary to: €0,-

Work location

Roosendaal

Company description

This US based company is a producer of milkshake, smoothies and frappés and machines to make them. In the US and Canada, they already have 18,000 locations where their products are sold. They have recently opened an office in Roosendaal to expand business to the EMEA region.

Good to know

If you are interested in this vacancy, you can apply by clicking on the button above. Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission.We will invite you for an extensive interview, as soon as any potential job opportunities arise. We will advise you on issues regarding employment in the Netherlands. Then, if possible, we will introduce you to a prospective company and provide support during the selection procedure.

Recruiter contact

Ismay Repko, Undutchables Eindhoven
ismay.repko@undutchables.nl
+31(0)6 - 18 09 33 99
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Want to apply?

Recruiter contact

Ismay Repko
Undutchables Eindhoven
E: ismay.repko@undutchables.nl
T: +31(0)6 - 18 09 33 99

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