Technical Support Representative– Swedish speaker | Undutchables

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Undutch & Able

Technical Support Representative– Swedish speaker

Amsterdam, reference 2021-00486

Job description

For our client in Amsterdam we are looking for someone who can support our existing accounts with technical inquiries. Your role is to exceed expectations with your passion and knowledge of their products. Clients will turn to you for technical guidance and for advice on making the most out of the product.

Main responsibilities:
• Provide product information via email and telephone inquiries
• Resolving issues and maintaining oversight of the process
• Diagnosing, troubleshooting and identifying solutions by providing root cause analysis
• Investigating complex technical issues and working closely together with other departments
• Keeping on top of product knowledge and developments

Requirements

• Professional proficiency in Swedish and English
• Excellent interpersonal and customer service skills
• 1 year experience in a similar role
• Passion for technology
• You are a flexible team player that knows how to manage time
• You enjoy sharing your findings with others
• Knowledge about vehicle electronics, telecommunications or SaaS

Working conditions

• Full time position (40 hours) in the center of Amsterdam
An adventure in the SaaS and supply chain / transport market
• The chance to work in a fast moving, innovative and international team, dealing with all kind of different countries and cultures
• A company culture and team that likes to work hard and play hard. They like to have fun and value a positive environment
• Bonus & pension scheme
• 25 annual leave days (with a option to acquire more)
Health insurance discounts


Salary from: €2300,-
Salary to: €2400,-

Work location

Amsterdam

Company description

Our client is an international company that uses state-of-the-art SaaS technology to optimise supply chain efficiency.

Recruiter contact

Caterina Lamberti, Undutchables Amsterdam
caterina.lamberti@undutchables.nl
+31 618093397
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Recruiter contact

Caterina Lamberti
Undutchables Amsterdam
E: caterina.lamberti@undutchables.nl
T: +31 618093397

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