Technical Support Specialist | English C1 + Dutch B2 | Undutchables
Undutch & Able

Technical Support Specialist | English C1 + Dutch B2

Eindhoven, reference 2022-01758

Job description

  • First level End to End product troubleshooting and product support
  • Accurate and timely data input into the CRM system. Documenting all issues and interactions, troubleshooting steps and resolutions provided
  • Appropriate follow up, keeping the customer informed
  • Accepting incoming support requests, incidents and problems by phone and email

Requirements

  • Bachelor working and thinking level, acquired by education or work experience
  • 1-2 years of relevant work experience
  • Strong troubleshooting, creating solutions effectively and efficiently
  • Strong communication skills
  • For this role, fluency in English is the main language requirement but due to having to assist Dutch customers, you will need a B2 level of Dutch language skills (written and verbal)
  • Excellent organizational skills, ability to multi-task, accurate worker
  • Flexible and independent worker and team player.

Working conditions

  • 26 vacation days
  • Holiday allowance
  • Travel reimbursement
  • Pension plan
  • Flexibility to start your day between 8.00 - 9.30

Salary from: €0,-
Salary to: €2600,-

Work location

Eindhoven

Company description

Our client is an international company that provides software solutions that improve transport, logistics and supply chain processes. Their software collects data from vehicles and when processed is able to improve businesses and operations.
They are now looking for a Customer Support Specialist with a business level of English and Dutch. Are you a great communicator and do you have a passion for tech? Don’t hesitate to apply!

Good to know

If you are interested in this vacancy, you can apply by clicking on the button above. Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission.We will invite you for an extensive interview, as soon as any potential job opportunities arise. We will advise you on issues regarding employment in the Netherlands. Then, if possible, we will introduce you to a prospective company and provide support during the selection procedure.

Recruiter contact

Rama Kabiel, Undutchables Eindhoven
rama.kabiel@undutchables.nl
+31 618093399
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Want to apply?

Recruiter contact

Rama Kabiel
Undutchables Eindhoven
E: rama.kabiel@undutchables.nl
T: +31 618093399

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