Temporary CS Representative | German | Undutchables
Undutch & Able

Temporary CS Representative | German

Utrecht, reference 2022-01547

Job description

As A CS Representative, you support the company in offering A-level customer care to their client base. You will be the spider in the web for the their different business units, serving as 1st point of contact to their (your clients') customers. Some of your tasks include:
  • Handling inbound and outbound calls
  • Supporting direct colleagues, commercial leads, where needed
  • Managing order entry process, as well as order fulfillment process
  • Coordinating activity at assigned customer accounts & acting proactively to address issues and implement solutions
  • Developing solid relationships, understanding customer needs and gathering market intelligence

Requirements

We're looking for someone with experience in customer service, in a similar setting. Requirements include:
  • Fluent English & German
  • Proficiency in ERP/CRM systems
  • B2B working experience
  • Analytical and problem-solving skills
  • Strong communication skills

Working conditions

Salary is based on experience
You will be part of a dynamic, international team located in the hear of Utrecht city

Salary from: €2600,-
Salary to: €3400,-

Work location

Utrecht

Company description

Our client supports their client-base (B2B) in achieving an effective and profitable business model. They provide their partners with talent (you!) to bring their business to a next level, offering expertise, technology and innovative ideas. If you're looking for a company where you are challenged but also given opportunities for personal growth, this is your place to be.

Good to know

If you are interested in this vacancy, you can apply by clicking on the button above. Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission.We will invite you for an extensive interview, as soon as any potential job opportunities arise. We will advise you on issues regarding employment in the Netherlands. Then, if possible, we will introduce you to a prospective company and provide support during the selection procedure.

Recruiter contact

Nina Pfisterer, Undutchables Utrecht
nina@undutchables.nl
+31 628514242
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Want to apply?

Recruiter contact

Nina Pfisterer
Undutchables Utrecht
E: nina@undutchables.nl
T: +31 628514242

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