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Customer Service Employee | French
Rosmalen, reference 2024-01702
Job description
Key responsibilities:- Respond to partner and customer inquiries via phone, email, and chat in a timely and professional manner.
- Collaborate with internal teams to resolve customer issues and find the right solutions.
- If you are unable to solve a problem, escalate the issue to the appropriate department while maintaining communication with the customer to ensure a seamless experience.
- Ensure a high level of customer satisfaction by providing friendly and efficient service.
- Document and track customer interactions and solutions in our system.
Requirements
What we expect from you:- Have at least an MBO-level of education and thinking.
- Be capable of working independently while also being a team player.
- Be customer-oriented and work efficiently.
- Be proficient in the French language, both spoken and written.
- It knowledge is a plus!
Working conditions
What will you get in return?- A competitive salary
- A free fitness membership
- An interesting bonus system
- NS business card
- Working in a brand new office
- Nice, homemade lunch!
Salary from: €2500,-
Salary to: €3000,-
Work location
RosmalenCompany description
Our client is a distributor of software, cloud services and licences. They own one of the best distribution platform in the Benelux.Good to know
If you are interested in this vacancy, you can apply by clicking on the button above. Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission.We will invite you for an extensive interview, as soon as any potential job opportunities arise. We will advise you on issues regarding employment in the Netherlands. Then, if possible, we will introduce you to a prospective company and provide support during the selection procedure.Recruiter contact
Carmen Cordes, Eindhoven[email protected]
+31(0)6-34154232
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