Cookie Statement | Undutchables

Cookies
A cookie is a piece of data stored on the user's hard drive containing information about the user. Usage of a cookie while on our site is in no way linked to any personally identifiable information. Once the user closes their browser, the cookie simply terminates. For example, by setting a cookie on our site, the user does not have to log in more than once, thereby saving time while on our site. A user who rejects the cookie may still use our site.

Cookies that we use

We use cookies for the following purposes:

  • authentication – we use cookies to identify you when you visit our website and as you navigate our website;
  • status – we use cookies to help us to determine if you are logged into our website;
  • personalization – we use cookies to store information about your preferences and to personalize the website for you;
  • security – we use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services generally;
  • analysis – we use cookies to help us to analyze the use and performance of our website and services;
  • cookie consent – we use cookies to store your preferences in relation to the use of cookies more generally.

Tracking Cookies

We use tracking cookies to track how you use our website. This enables us to give you personal advice, including on our website, in our apps and by e-mail. We only set these cookies subject to your consent.

We may use cookies to modify the content of our websites, apps and e-mails with information that suits your needs and interests. We may, for example, check the following information:

  • Which pages you view on our website.
  • The information you check on our website.
  • Which vacancies you are viewing.
  • Which functionalities you use.
  • What device you are using to visit our website.
  • The e-mails you read from us.
  • The items you click on in our e-mails.

To determine what information suits your interests, we create different groups of users which are highly similar to each other.  Business customers, for example, are interested in other products than consumers. This enables us to determine which products suit your needs and interests, or what questions you might like to ask us.

Note: even if you don’t give us permission to set these cookies, you may still see offers from us, but in this case these offers will not be based on your behaviour.

Google Ads
Undutchables uses Google Enhanced Conversions to improve the accuracy of our conversion measurement. It does so by supplementing existing conversion tags by sending first-party conversion data in a hashed format from the Undutchables website to Google in a privacy-safe way. The feature uses a secure one-way hashing algorithm called SHA256 on first-party customer data, such as email addresses, before sending to Google. This data is then i.e. matched with signed-in Google accounts in order to attribute campaign conversions to ad events, such as clicks or views. This hashed data contains no directly personal identifiable information and is only used to report aggregated and anonymised conversions. Google is committed to protecting the confidentiality and security of the data you share with us.

Social-media cookies

Undutchables content on social media – for example, Facebook, Twitter, LinkedIn or Instagram – by clicking the social-media button on the web page you are allowing the media platforms to store cookies on your PC/laptop, phone or tablet.

These cookies enable these social networks to see what you are doing on the internet. The types of cookies set by these social networks and how long cookies are stored depends on the social network you are using. This is a process which is beyond our control.

We recommend that you read the privacy statements of Facebook, Google, LinkedIn and Twitter:

  • Facebook
  • Google
  • LinkedIn
  • Twitter

Advertising cookies

We may use advertisements cookies to view what pages you visited on our website. We use this information to post advertisements relevant to your interests on other websites you visit. We work together with advertising partners such as Google and Facebook for this purpose. Through these partners, we can also search for other target demographics to whom our advertisements might be of interest. The advertising partners can use advertising cookies to track what other websites you are visiting. We only set these cookies if you give us permission to do so.

We measure how many people click on our advertisements and how many of them apply for a job. This is how advertising cookies help us to improve our digital marketing.

Note: even if you don’t give us permission to set these cookies, you may still see offers from us, but in this case these offers will not be based on your behaviour.

Managing cookies

Most browsers allow you to refuse/deny to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:

Firefox

Internet Explorer

Google Chrome

Safari

Opera

Blocking all cookies will have a negative impact upon the usability of many websites. If you block cookies, you will not be able to use all the features on our website.

Functional cookies

Provider

Cookie name

Purpose description

Expire

Undutchables

CRAFT_CSRF_TOKEN

Ensures visitor browsing-security by preventing cross-site request forgery. This cookie is essential for the

security of the website and visitor.

Session

Undutchables

CraftSessionId

Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes.

Session

Undutchables

__orqid

Used to distinguish visitors to the website.

3 years

Undutchables

algoliasearch-client-js

Necessary in order to optimize the website's search-bar function. The cookie ensures accurate and fast search results.

Session

Undutchables

cookieconsent_status

To store cookie consent preferences.

1 year

recaptcha.net

rc::a

This cookie is placed by Google reCAPTCHA to filter requests from bots.

Session

trackcmp.net

cmp66004612

This cookie is placed by Active Campaign for site tracking.

31 days

tracker.onrecruit.nl

uuid

This cookie is used to optimize ad relevance by collecting visitor data from multiple.

3 years

Analytical cookies

Provider

Cookie name

Purpose description

Expire

Undutchables

_dc_gtm_*

Used by Google Tag Manager to control the loading of a Google Analytics script tag.

1 day

Undutchables

_ga

To differentiate between different user, unique visitor ID.

2 years

Undutchables

_gid

To differentiate between different user, unique visitor ID.

1 day

Undutchables

_gcl_au

This cookie is used by Google Ads to attribute the conversion to the right ad click.

90 days

Undutchables

_hjAbsoluteSessionInProgress

This cookie is used to detect the first pageview session of a user.

30 minutes

Undutchables

_hjFirstSeen

This is set to identify a new user’s first session. It stores a true/false value, indicating whether this was the first time Hotjar saw this user. It is used by Recording filters to identify new user sessions.

Session

Undutchables

_hjIncludedInPageviewSample

This cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by your site's pageview limit.

2 minutes

Undutchables

hjLocalStorageTest

This cookie is used to check if the Hotjar Tracking Script can use local storage. If it can, a value of 1 is set in this cookie. The data stored in_hjLocalStorageTest has no expiration time, but it is deleted almost immediately after it is created.

Under

100 ms

Undutchables

_hjid

Hotjar cookie that is set when the customer first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.

1 year

Marketing cookies

Provider

Cookie name

Purpose description

Expire

Doubleclick.net

test_cookie

For building up anonymous visitor segments.

15 minutes

Facebook

fr

Enable ad delivery or retargeting.

3 months

Facebook

_fbp

Store and track visits across websites.

3 months

LinkedIn

AnalyticsSyncHistory

Used to store data about when a synchronization took place with the cookie lms_analytics for users in the designated countries.

30 days

LinkedIn

UserMatchHistory

Synchronization of LinkedIn Ads IDs.

30 days

LinkedIn

bcookie

Cookie with browser ID that uniquely identifies devices accessing LinkedIn to detect abuse on the platform.

2 years

LinkedIn

bscookie

Used to store the double authentication status of a logged in user.

2 years

LinkedIn

lang

Used to remember a user's language setting.

Session

LinkedIn

lidc

Used to optimize data center selection.

1 day

INFORMATION WE COLLECT AND THE METHODS WE USE

When using our Site, you may voluntarily provide information about yourself, including your name, postal address, email address, phone number, and any other information you choose to provide. We collect this information when you register with us, or interact with us for any other purpose.

We also collect and store information that is generated automatically as you navigate online through the Site. For example, we may collect information about your computer’s connection to the Internet, which allows us, among other things, to improve the delivery of our web pages to you and to measure traffic on the Site. We do this via two main methods:

1. Server-side tracking, which means requests made to our server,

and

2. Cookies, a standard feature found in browser software to enhance your experience with the Site.

Cookies are small files that your web browser places on your hard drive for record-keeping purposes. By showing how and when visitors use the Site, cookies and server-side tracking help us deliver advertisements, identify how many unique users visit us, and track user trends and patterns. They also prevent you from having to re-enter your preferences on certain areas of the Site where you may have entered preference information before. The Site also may use web beacons (single-pixel graphic files also known as “transparent GIFs”) to access cookies and to count users who visit the Site or open HTML-formatted email messages.

DIGITAL ADVERTISING AND ANALYTICS

We may partner with ad networks and other ad serving providers (“Advertising Providers”) that serve ads on behalf of us and others on non-affiliated platforms. Some of those ads may be personalized, meaning that they are intended to be relevant to you based on information Advertising Providers collect about your use of the Site and other sites or apps over time, including information about relationships among different browsers and devices. This type of advertising is known as interest-based advertising.

Facebook Custom Audiences

(1) This website uses Facebook Custom Audiences with the pixel function ("Facebook Pixel") and the server-side conversion API ("API") of Facebook Ireland Ltd. ("Facebook"). This allows users of the website to see interest-based advertisements ("Facebook Ads") when they visit the social network Facebook or other Facebook-related apps and websites. This allows us to show you advertisements that are of interest to you in order to make our website more interesting for you.

(2) Your browser automatically establishes a direct connection to the Facebook server through the Facebook Pixel included. Using the API, web events from your browser are transmitted directly to Facebook via a server connection. These events are used for the extended comparison of the integrated Facebook Pixel. The data transmitted through the Facebook Pixel and the API are used for results measurement, reporting and the optimization of ads. If you are registered with a Facebook service, Facebook can allocate the website visit to your account.

We have no influence on the scope and further use of the data collected by Facebook and therefore inform you according to our level of knowledge.

Even if you are not registered with Facebook or have not logged in, there is a possibility that the provider will discover and save your IP address and other identification features.

(3) The legal basis for the processing of personal data using marketing cookies is Article 6(1)(1)(a) GDPR.

(4) Using the Facebook pixel and the API, Facebook is able to identify the visitors of our online offer as a target group (called "Custom Audiences") for the presentation of advertisements (called "Facebook Ads"). Accordingly, we use the Facebook Pixel and the API to display only the Facebook ads placed by us to Facebook users who have also shown an interest in our online offer or who have certain characteristics (such as interests in certain topics or products determined on the basis of the websites visited), which we transmit to Facebook (the "Custom Audiences"). Using the Facebook Pixel and the API, we would also like to ensure that our Facebook Ads correspond to the potential interest of the users and are not annoying. Using the Facebook Pixel and the API, we can also understand the effectiveness of Facebook advertisements for statistical and market research purposes by seeing whether users have been redirected to our website after clicking on a Facebook advertisement and have interacted with our products (called "Conversion"). These purposes also fall within our justified interest in the sense of Art. 6(1)(1)(f) GDPR.

(5) In the event that Facebook passes on data to the USA, Facebook is certified under the Privacy Shield Agreement and thus guarantees a level of data protection comparable to European law (Art. 44 et seq. GDPR). (https://www.privacyshield.gov/...).

(6) Third party information: Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland; Board of directors: Gareth Lambe, Shane Crehan; Registered with the Companies Registration Office of the Republic of Ireland; Company number 462932.

Further information on data processing by Facebook can be found at https://www.facebook.com/about.... You can find more information about Facebook Ads here: https://www.facebook.com/about...

(7) You can object to the collection using the Facebook Pixel and the API and the use of your data to display Facebook Ads by using the opt-out mentioned below. To set which types of advertisements are shown to you within Facebook, you can call up the page set up by Facebook and follow the instructions there on the settings for usage-based advertising: https://www.facebook.com/adpre.... The settings are platform-independent, that is, they are adopted for all devices such as desktop computers or mobile devices.

Google Analytics and Conversion Tracking

This website uses Google Analytics, an advertising analysis service of Google Inc. ("Google"). Use takes place based on Art. 6 paragraph 1 sentence 1 lit. f. GDPR Google Analytics uses so-called "cookies", text files that are stored on your computer and enable an analysis of the use of the website by you.

The information generated by the cookie about your use of the website like:

Browser type / version,

Operating system used,

Referrer-URL (the site visited previously),

Hostname of the calling computer (IP address),

Time of the server query

is as a rule transmitted to a Google server in the USA and stored there. The IP address transmitted as part of Google Analytics from your browser is not amalgamated with other Google data. We have also added the code "anonymizeIP" to Google Analytics on this website. This ensures that your IP address is masked so that all data is collected anonymously. Only in exceptional cases is the full IP address transferred to a Google server in the USA and shortened there.

For the exceptional cases in which personal data is transferred to the USA, Google has submitted to the EU-US Privacy Shield https://www.privacyshield.gov/....

On behalf of the operator of this website, Google uses this information to evaluate your use of the website, to collate reports on website activities and to render further services to the website operator connected with the website use and internet use. This represents a legitimate interest in the sense of Article 6, paragraph 1 sentence 1 lit. f GDPR.

You can prevent the storage of the cookies by means of an appropriate setting in your browser software; however, we would like to point out that in this case you may not be able to use all the functions of this website to their full extent.

You can also prevent the recording of the data related to your use of the website (incl. your IP address) by Google as well as the processing of this data by Google by downloading and installing a browser plug-in available on the following link: http://tools.google.com/dlpage.... An opt-out cookie is set that prevents the future collection of your data when you visit this website. The opt-out cookie only applies for this browser and only for our website and is saved on your device. If you delete the cookies in this browser, you must set the opt-out cookie afresh.

This website additionally uses Google Analytics for a cross-device analysis of visitor flows carried out via a User-ID. You can deactivate in your customer account under "My Data", "Personal Data" the cross-device analysis of you use.

User terms: http://www.google.com/analytic..., data protection overview: http://www.google.com/intl/de/..., as well as the data protection declaration: https://www.google.com/policies/privacy/.

Analytics and Application Integration

Undutchables reserves the right to use a variety of analytics for statistical purposes and other uses, including but not limited to:

Twitter tracking and remarketing

Facebook tracking and remarketing

Google tracking and remarketing

Google Analytics tracking and remarketing

Bing tracking and remarketing

Member Software Hosted on our servers for maintaining memberships

Payment Gateway for transferring encrypted processed data

Server side tracking

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