Customer Service Representative | German C2 | Undutchables
Undutch & Able

Customer Service Representative | German C2

Eindhoven, reference 2022-00611

Job description

- Managing the sales order fulfillment process in an optimal way, including processing in SAP
- Managing the order delivery process, including communication with customers, sales colleagues, monitoring the delivery schedule
- Pro-actively manage commercial relationships with customers in Europe as one-stop-customer shop, in close cooperation with sales
- Prepare adequate quotations on customer requests accurately and in time
- First point of contact with regard to order claims, responsible for monitoring the process
- Data administration regarding the sales order fulfillment process (i.e., entering customer information, prices, etc.)

Requirements

- Several years of experience in customer service
- You possess the following skills: communication, listening, multi-tasking, and eager to learn
- You speak German on native level (C2) and fluently English
- Pro-active attitude
- SAP knowledge is a big plus
- Full-time availability (40 hours)
- This position is office-based

Working conditions

A full time job in a passionate, fast growing, start-up company. In a team where we are helping each other out, also outside our comfort zone. The possibility to grow professionally.

Salary from: €2600,-
Salary to: €3000,-

Work location

Eindhoven

Company description

Our client is a leading lighting manufacturer, operating worldwide. The organization has significantly expanded its product line to include a vast array of products and services—ranging from electrical appliances to large-scale commercial lighting solutions. This success has propelled to be the largest home lighting company in the Asian market and still increases business every year.

Their recent growth has not only come domestically, but also internationally – with sales and services now offered in over 50 countries worldwide. This is due not only to the demand for our high-quality products, but also to the company’s strong commitment to research and development. Because of their strong emphasis on innovation, they have been able to stay at the forefront during the global switch to affordable LED technology.

Good to know

If you are interested in this vacancy, you can apply by clicking on the button above. Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission.We will invite you for an extensive interview, as soon as any potential job opportunities arise. We will advise you on issues regarding employment in the Netherlands. Then, if possible, we will introduce you to a prospective company and provide support during the selection procedure.

Recruiter contact

Anique van Gorp, Undutchables Eindhoven
anique.vangorp@undutchables.nl
+31628513257
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Want to apply?

Recruiter contact

Anique van Gorp
Undutchables Eindhoven
E: anique.vangorp@undutchables.nl
T: +31628513257

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