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Booking Officer | Maritime
Rotterdam, reference 2025-00480
Job description
What do you do on a daily basis?- Create and manage booking requests for container shipments, ensuring all routing and equipment checks are performed
- Verify and confirm freight-related information (quotations, charges, required documentation)
- Amend and cancel bookings when necessary due to changes in vessel schedules or customer requests
- Analyze booking data to identify trends, improve processes, and enhance customer satisfaction
- Work closely with internal teams (Customer Service, Sales, etc.) to streamline the booking process and meet performance targets
- Document all necessary updates and actions in relevant systems up to final shipment confirmation
Requirements
Who are you?- Demonstrable experience in customer service or logistics (shipping experience is a plus)
- Effective communication skills, able to interact with stakeholders at various levels
- Detail-oriented, with strong problem-solving abilities
- Comfortable working with data analytics to improve processes and service levels
- Fluent in English; knowledge of other languages is an advantage
Working conditions
What does the company offer?- A competitive salary based on experience;
- Pension plan with contributions entirely covered by the company;
- Group health insurance with reduced rates;
- Access to learning resources and courses;
- Performance-based bonus potential
- Birthday bonus;
- Possibility to work form home once a week;
- Fulltime basis of 37,5 hours per week;
- 26 vacation days;.
Salary from: €2500,-
Salary to: €3500,-
Work location
RotterdamCompany description
Our client is a major player in the maritime and logistics industry, based in the heart of Europe’s largest container port. Their mission is to drive sustainable change within the shipping sector by continuously improving operational processes and ensuring high-level customer satisfaction.Good to know
If you are interested in this vacancy, you can apply by clicking on the button above. Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission.We will invite you for an extensive interview, as soon as any potential job opportunities arise. We will advise you on issues regarding employment in the Netherlands. Then, if possible, we will introduce you to a prospective company and provide support during the selection procedure.Website: 2025-07-28
Recruiter contact
Eliska Prusova, Den Haag[email protected]
+31(0)6 – 341 542 33
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