Business Analyst

Rotterdam, reference 2025-01497

Job description

• Gather and document stakeholder inputs through interviews, collaborative sessions, and feedback reviews
• Convert business challenges and objectives into clear user stories with defined acceptance criteria
• Collaborate with the product team to refine and prioritize the backlog, ensuring alignment with strategic priorities
• Communicate requirements to the technical team and assist during solution design and development phases
• Present and clarify requirements to nearshore and offshore development teams
• Maintain ongoing engagement with stakeholders throughout the development lifecycle to manage expectations and ensure alignment
• Lead workshops with clients to shape, confirm, and validate requirements related to the functionality, configuration, and deployment of our web-based insurance solutions
• Facilitate internal and client sessions to ensure our solutions remain consistent, high-performing, and maintainable across various implementations
• Assist clients in adopting new features by providing guidance, training, and sharing best practices
• Ensure documentation remains up-to-date, accurate, and easy to understand
• Take ownership of analyzing and resolving urgent, complex production issues
• Address technical and integration-related challenges with a problem-solving mindset
• Foster strong working relationships within a diverse, global team and with external stakeholders
• Use tools like Jira and Confluence to stay organized and support operational continuity
• Collect, process, and document feedback from stakeholders and development teams to drive continuous product and process improvement

Requirements

• At least 2 years of hands-on experience leading digital or software projects in roles such as product management, business analysis, or consulting
• Advanced degree (Master’s or equivalent) in a technical or quantitative discipline such as Engineering, Computer Science, or related fields
• Proficient in English at a professional level (C1/C2), both written and spoken
• Strong analytical mindset with the ability to assess risks and uncover opportunities
• Proven ability to collaborate effectively within team settings, contributing to shared objectives and fostering a knowledge-sharing culture
• Skilled in gathering and clearly documenting stakeholder needs and requirements
• Comfortable working in fast-paced, international environments
• Familiarity with challenges related to security and regulatory compliance
• Solid understanding of stakeholder engagement, business analysis practices, and product lifecycle management
• Experience collaborating with nearshore or offshore development teams
• Practical knowledge of Agile and Scrum methodologies
• Understanding of web service integration, particularly RESTful APIs
• Experience using tools such as Postman and Swagger for API testing and documentation
• Working knowledge of data formats and languages like JSON, YAML, and XML
• Able to produce well-structured, audience-appropriate written communications
• Excellent interpersonal skills; proactive, confident, and a strong team contributor
• Must live within the the Rotterdam/Hague region.

Working conditions

• Full-time role
• Hybrid work model (3 days WFO)
• Learning and development programs
• Medical allowance and Pension plan
• Travel compensation
• Market level salary
• 25 vacation days per year
• Engaging and challenging work environment
• Global team collaboration
• Entrepreneurial and innovative culture

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