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Customer Service Representative | German
Alkmaar, reference 2025-00619
Job description
You can work from home 1day a week, but training will be 100% at the office.As a Customer Service Representative, you will manage customer relationships and deliver optimal technical and commercial solutions. Acting as the primary contact for our client's German-speaking customers, you’ll ensure smooth communication and efficient issue resolution. You will work closely with internal teams to ensure timely order processing and drive customer satisfaction.
Key Responsibilities:
- Address technical, commercial, and logistical inquiries from German-speaking customers.
- Manage calls and emails, ensuring clear and prompt communication.
- Coordinate with internal teams (Order Entry, Logistics, Finance) to ensure timely and accurate deliveries.
Requirements
Requirements:- Fluent German (C2) – both spoken and written.
- Proficient English skills.
- At least 1 year of relevant experience in a similar role.
- Strong communication skills with a service-oriented mindset.
- Eager to learn and grow within the role.
- Technical affinity and the ability to grasp complex concepts.
- Ambitious and proactive with a problem-solving attitude.
Working conditions
Offer Details:- Direct contract with our client
- Salary: €2.800 - €3.200 gross monthly
- Travel costs covered
- Pension contribution included
- 25 days holiday per year
- Bonus based on company performance
Salary from: €2800,-
Salary to: €3200,-
Work location
AlkmaarCompany description
Our client specializes in air filtration, providing high-quality standard and custom solutions with exceptional logistics and fast delivery across Europe, Asia, and Australia.Good to know
If you are interested in this vacancy, you can apply by clicking on the button above. Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission.We will invite you for an extensive interview, as soon as any potential job opportunities arise. We will advise you on issues regarding employment in the Netherlands. Then, if possible, we will introduce you to a prospective company and provide support during the selection procedure.Recruiter contact
Irina van Halen, Amsterdamirina.vanhalen@undutchables.nl
+31(0)6-34154086
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