Customer Support & Sales Representative | French & Dutch (B2+)

Harderwijk, reference 2024-00413

Job description

For our clients office for the Benelux market, we are currently looking for a new fulltime colleague:Your valuable role will be:

• You are the first point of contact for customers, handling inquiries via phone, email, and chat.
• You provide product advice and support to dealers, stores, users, and colleagues.
• You manage orders, provide pricing and delivery information, and communicate any changes to customers.
• You collaborate closely with the Territory Manager to manage and grow sales and profitability within the assigned area.
• You proactively identify sales opportunities and convert them into sales.
• You build strong relationships with dealers and stores in the territory.
• You conduct regular visits to dealers and stores with field colleagues.
• You actively participate in continuous improvement projects.

Requirements

What you have to offer:

• Your language proficiency includes excellent French (native or near-native), B2+ level Dutch, and English.
• Being passionate about cycling is a big plus and will make your workday more fun.
• Your customer service skills are outstanding.
• You exhibit a proactive, sales-oriented approach.
• Your mindset is solution-focused with a can-do attitude.
• Your educational background is at MBO+ level.
• You have prior experience in B2B customer interactions.
• Your IT proficiency encompasses MS Office, MS Teams, MS Dynamics CRM, and JDE.

Working conditions

What they have to offer: An informal, challenging and motivating company culture, where initiative and pro-activity are highly valued. They provide you with a stimulating work environment with enthusiastic colleagues, responsibility and independence. There will be a competitive salary, bonus component and a number of benefits, such as health insurance discount, pension scheme, discount on their products and one hour off a week to do sports during working hours. 

Work location

Harderwijk

Company description

Our client is one of the world leaders in bicycle products and accessories with over 6000 employees worldwide. They are dedicated to building bikes for the world’s greatest cyclist to the kid next door. That drive for new ideas and passion for building and selling bikes made them expand rapidly. They have several offices in the United States, Asia and Europe.

Good to know

If you are interested in this vacancy, you can apply by clicking on the button above. Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission.We will invite you for an extensive interview, as soon as any potential job opportunities arise. We will advise you on issues regarding employment in the Netherlands. Then, if possible, we will introduce you to a prospective company and provide support during the selection procedure.

Recruiter contact

Büşra Korkmaz - Van de Kleut, Utrecht
[email protected]
+31(0)6-43253728