Digital Consultant Specialist | German

Hengelo, reference 2025-02029

Job description

As a Consultant Digital / Template Specialist, you’ll play a pivotal role in ensuring clients get the most out of their (semi-)automated Office templates and document workflows. Your time will be split between:Supporting and optimising existing client solutions, andCollaborating on new implementation projects alongside senior consultants.You’ll work hands-on with clients using an innovative SaaS platform for template automation, helping them troubleshoot issues, improve configurations, and elevate their daily user experience.
What You’ll Do

• Act as first- and second-line support for customer questions on Office templates and workflows
• Implement enhancements and configuration updates across existing setups
• Test, document, and coordinate releases and improvements
• Spot recurring issues and translate them into long-term optimisation opportunities
• Partner with implementation consultants to handle more advanced client requests

Requirements

Important Points:

• Experience with digital asset management or SaaS platforms.
• You have first experience with coding or at least a feeling about it..
• Knowledge of customer support platforms like Zendesk or Salesforce.
• Familiarity with digital marketing or brand management is a big plus!

Who You Are:

• Languages: Fluent in English (spoken and written). German and French are a great plus!
• Tech-Savvy: A passion for technology and experience with SaaS tools or digital platforms.
• Basic understanding of MS Word/PowerPoint automation (fields, logic, metadata)
• Some scripting or macro knowledge (HTML is a bonus!)
• A sharp analytical mindset with strong attention to detail
• Customer-focused and able to work independently in a fast-moving international environment
• Strong communication skills and a naturally curious approach

You are ideally available 40 hours a week. Minimum 32 hours a weekYou have to be located in the Netherlands for this role. The team is located in Hengelo, the role can be performed mainly remote, but there needs to be openness to travel to Hengelo here and there.

Working conditions

What do they offer?

• Make an Impact: Work with world-class brands, helping them thrive with cutting-edge technology.
• Global Collaboration: Be part of a diverse, international team where your ideas matter.
• Growth Opportunities: Develop professionally in a fast-paced, innovative environment.
• Travel cost reimbursement
• Pension scheme
• Company Bonus
• 25 holidays + 2 compulsory days extra
• Team events
• A professional and supportive team culture
• The chance to work on high-impact projects with global brands
• Flexibility to work remotely and grow your skillset in a rapidly evolving digital field

Work location

Hengelo

Company description

Are you the kind of person who loves solving smart digital challenges and making complex processes feel effortless for users? Join a forward-thinking team where you’ll help major national and international organisations streamline the way they create, manage, and work with their Microsoft Office documents.

Good to know

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Recruiter contact

Luiz Neto- van Raalte, Utrecht
luiz.neto@undutchables.nl
+31(0)6-43140539