Lead Process Owner

Venlo, reference 2025-01432

Job description

In this role you will optimize workflows/ processes/ procedures- collaborate with multiple stakeholders. You are passionate on change management, continuous improvement and operational excellence. You will:

• Drive process automation and see if automation by off-the self-application, AI solutions would be best suitable.
• Continuously refine procedures in our key processes (Store, Stock, Returns and Order Flows).
• Consult on business cases/ ideation on new futures on best ways to integrate new ideas within a standard.
• Manage a team of Process Owners across the globe, and ensure that the quality held the standard as required.
• Ensure that all existing- and future processes are documented so we have transparency of the process- and we can use gap analyses to a future change.
• Analyze optimization opportunities based on a data set.
• Schedule regular update meetings with stakeholders to keep stakeholders informed of progress, timelines, and risks.

Requirements

• 5+ years of experience with Continuous improvement methodologies.
• Fluent English (written/spoken) for global stakeholder communication.
• Strong focus on result and data-driven decision making.
• Decision making-skills.
• Data analyze experiences.

Working conditions

• 25 vacation days, with the option to purchase an additional 10 days.
• 8% holiday allowance.
• A premium-free pension plan.
• Travel and home working allowances.
• A 20% discount on all products.
• Opportunities for personal and professional development.

Work location

Venlo

Company description

Our client is a rapidly growing e-commerce company that has been doubling its numbers annually since its founding in 2013. They operate over 30 online stores and have six international offices, catering to a vast audience with 120 million unique visitors each year. Known for their bold and innovative approach, they embrace challenges and take risks to achieve continuous success. Their team-oriented culture values personal growth and offers opportunities for professional development. Investing in their employees, they encourage seizing every opportunity for advancement.

Good to know

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Recruiter contact

Elcin Akinci, Eindhoven
elcin.akinci@undutchables.nl
+31(0)6-18093399