On-site IT Engineer Team Lead | Dutch & English

Rotterdam, reference 2025-00357

Job description

Our client is seeking a talented Onsite IT Support Engineer Team Lead to join their team.
In this role, you will manage a team that provides top-notch technical support directly at their clients' locations, playing a crucial role in troubleshooting and resolving hardware and software issues, as well as configuring and maintaining their IT infrastructure.

• Diagnose, troubleshoot, and resolve a wide range of issues with hardware, software, and operating systems
• Manage the operations of the IT Engineering team
• Install, upgrade, and support end-user workspace hardware, including desktops, laptops, printers, mobile devices, and video/conference equipment
• Analyze and resolve errors, maintain hardware, install/remove workstations, configure new software (IMACD), and manage user accounts via Active Directory
• Deploy software and operating systems using SCCM or other deployment technologies
• Document your problem-solving approach and resolutions in a ticketing system
• Manage IT assets effectively and efficiently

Requirements

Who are you?

• Bilingual fluency in Dutch and English
• Previous experience as a Team Lead in IT Engineering
• Experience as a 2nd Line IT Support Engineer or similar role
• Experience with onsite support and ticketing systems
• Proficiency in Windows and a variety of software applications
• Experience with basic network troubleshooting and administration
• Strong customer-oriented approach and resilient personality
• Excellent problem-solving and communication skills
• Valid driver's license
• Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified: Azure Fundamentals) are a plus

Working conditions

What is offered?

• Personalized buddy program to guide your integration and growth
• Enjoy a collaborative work environment with flat hierarchies, where your voice is valued
• Opportunities for internal career development and advancement, with access to training and mentorship programs
• Immerse yourself in an international work culture, collaborating with colleagues from diverse backgrounds
• Find meaning in your work with a job that contributes to positive social impact
• Comprehensive onboarding program to ensure a smooth transition into your new role
• Receive a phone allowance to stay connected while on the go
• Take advantage of the opportunity for private use of a company car, providing flexibility and convenience in your daily life

Work location

Rotterdam

Company description

Our client operates on a global scale, offering IT infrastructure services across more than 190 countries with 50 subsidiaries. They cater exclusively to top-tier companies in the IT sector.
If you are a proactive IT professional with a passion for solving technical challenges and delivering exceptional customer service, we encourage you to apply.
Join our client's team and make a significant impact by providing high-quality IT support and solutions.

Good to know

If you are interested in this vacancy, you can apply by clicking on the button above. Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission.We will invite you for an extensive interview, as soon as any potential job opportunities arise. We will advise you on issues regarding employment in the Netherlands. Then, if possible, we will introduce you to a prospective company and provide support during the selection procedure.

Recruiter contact

Jana Ambré, Eindhoven
jana.ambre@undutchables.nl
+31(0)6-18093397