Onsite IT Support Engineer | Dutch & English

Ijmuiden, reference 2025-01382

Job description

As an Onsite IT Support Engineer, you will provide hands-on technical support to client at their location. You will be responsible for troubleshooting and resolving hardware and software issues, as well as configuring and maintaining their IT infrastructure.

Key responsibilities:
  • Diagnose, troubleshoot, and resolve hardware, software, and operating system issues
  • Work independently or as part of a team to support end users
  • Install, upgrade, support, and resolve issues related to end-user hardware such as desktops, laptops, printers, mobile devices, and video/conference equipment
  • Analyze system errors, maintain hardware, perform workstation installations/removals, install and configure new software (IMACD), and manage user accounts via Active Directory
  • Deploy software and operating systems using SCCM or other deployment technologies
  • Document troubleshooting steps and resolutions in the ticketing system
  • Perform asset management and inventory tracking
  • Provide backfill support for hardware and software orders when required

Requirements


  • Fluent in both Dutch (C1-C2) and English (C1)
  • Minimum of 2 years of experience as an Onsite IT Support Engineer
  • A valid driving license is required, company car is provided
  • Experience with on-site IT support and working with ticketing systems
  • Familiar with Windows OS, macOS, and various software applications
  • Knowledge of Managed Print Services (MPS), mobile device configuration (Apple and Android), Microsoft Intune, and Microsoft Office 365
  • Strong customer-focused approach

Work location

Ijmuiden

Company description

Our client operates on a global scale, offering IT infrastructure services across more than 190 countries with 50 subsidiaries. They cater exclusively to top-tier companies in the IT sector.
If you are a proactive IT professional with a passion for solving technical challenges and delivering exceptional customer service, we encourage you to apply.
Join our client's team and make a significant impact by providing high-quality IT support and solutions

Good to know

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Recruiter contact

Rebecka Pojkas, Den Haag
rebecka.pojkas@undutchables.nl
+31 (0)638614194
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Recruiter contact

Rebecka Pojkas
Den Haag
E: rebecka.pojkas@undutchables.nl
T: +31 (0)638614194
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