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Technical Solutions Support – Industrial Solutions | English
Dordrecht, reference 2025-01153
Job description
Key responsibilities:- Respond to questions from both internal and external sales colleagues. These are typically second-line technical inquiries, where you indirectly assist customers by providing information on the applications.
- Join customer calls via Microsoft Teams alongside an external sales colleague, providing support by creating simple drawings of the machine and illustrating the applications position within it.
- Analyze machines together with sales colleagues to assess the application of the products, and approve drawings by verifying whether the machine’s quality requirements align with the selected product.
- Participate in projects such as developing layout plans for new machines, determining the order and functionalities required.
- Examine returned samples from customers to identify potential faults or application issues.
- Occasionally perform demonstration samples for customers or to illustrate the effects of the products usage.
Requirements
- HBO education.
- Experience with AutoCAD (from work, education, or personal projects).
- Analytical mindset with a strong sense of curiosity.
- Ability to answer technical questions from customers.
- Support customers with machine settings and troubleshooting.
- To be considered for this role, you must reside in the Dordrecht area.
Working conditions
- A collaborative team that is committed to your professional growth and success.
- Opportunities to further develop your skills and expertise in a global setting.
- A company with a strong commitment to premium quality, continuous improvement, and high standards in environmental, social, and governance practices.
- A financially robust organization with a long-term vision for sustainable growth.
- State-of-the-art office space, tools, and facilities to support your work.
- A competitive pension plan with 68% of contributions covered by the company.
- Generous time off, including 26 vacation days, plus 2 additional "bridge" days.
- Vacation allowance of 8%.
- When receiving a permanent contract: a nice yearly bonus/profit sharing.
- Comprehensive internal training programs to deepen your knowledge of the client's products.
Salary from: €1,-
Salary to: €1,-
Work location
DordrechtCompany description
Our client is a prominent global provider of high-quality industrial transmission components and equipment, known for their commitment to continuous innovation and superior products.Good to know
If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions. Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, click here to read more.Recruiter contact
Rebecka Pojkas, Den Haagrebecka.pojkas@undutchables.nl
+31 (0)638614194
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