Customer Success Manager | German | Undutchables
Undutch & Able

Customer Success Manager | German

Utrecht, reference 2022-01516

Job description

As a Customer Success Manager, you will get the unique opportunity to manage your own B2B client accounts and are responsible for building and maintaining working relationships with them.

You will:
  • Be responsible for your own B2B client group. (DACH market)
  • Support clients with Onboarding
  • Identify growth opportunities within your client accounts (cross and up-selling)
  • Build and maintain working relationships with your client accounts
  • Add value for your client accounts by developing ideas and follow through to achieve a win-win situation for the client and the business
  • Develop and improve processes


You're likely to succeed if:

  • You are fluent in German (C2 level) and English (verbal & written).
  • You have a Bachelor degree in Business or related education
  • You have some work experience in Customer Service/ Client Success or similar
  • Great communication and listening skills on the phone.
  • You are already living in the Netherlands
  • You are persistent, proactive and positive.
  • You are organized and able to work structured.
  • You are available 40 hours (32h can be an option)

Working conditions

Benefits & perks:

  • An international and flat organization that allows you to be creative and express yourself
  • An attractive pension scheme and 28 holidays
  • Budget to upgrade your working from home setup
  • NS business card for commuting
  • Company outings & monthly drinks and massages
  • Fresh fruits, tasty coffee, and fresh drinks every day
  • Weekly (online) Yoga and boot camp classes

Salary from: €2500,-
Salary to: €2900,-

Work location


Company description

My client is a scale up specialized in online marketplaces and located in the heart of Utrecht. The company is very sociable and creates a culture of collaboration, fun, and performance. The team consists of young passionate people who help one another and like to spend time together.

Good to know

If you are interested in this vacancy, you can apply by clicking on the button above. Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission.We will invite you for an extensive interview, as soon as any potential job opportunities arise. We will advise you on issues regarding employment in the Netherlands. Then, if possible, we will introduce you to a prospective company and provide support during the selection procedure.

Recruiter contact

Nina Pfisterer, Undutchables Utrecht
+31 628514242
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Want to apply?

Recruiter contact

Nina Pfisterer
Undutchables Utrecht
T: +31 628514242


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