Customer Success Manager | German | Undutchables
Undutch & Able

Customer Success Manager | German

Utrecht, reference 2022-00808

Job description

What you are going to do
  • Whether it’s an one-man company or a big event producer, you are in charge of giving our customers a smooth journey from sale to on-boarding
  • Get customers to our new licence structure
  • Train customers on implementing the software and using new features
  • Proactively reach out to customers and develop strong relationships with them. You’ll be doing that by following up on success plans, product education and improvement suggestions. Their feedback is what makes our product even better!
  • Looking for opportunities to up-sell our services

Requirements

  • C2 level German and good English communication skills, both verbally and written
  • Experience customer success and a changing environment
  • A collaborative and resourceful approach with a “can do” attitude
  • Someone who is living in the Netherlands or willing to relocate

Working conditions

What you get
  • Competitive salary
  • A “13th month” annual performance bonus based on company results
  • 25 days of paid vacation
  • A personal budget for training purposes
  • Voluntary pension plan
  • Different sports activities and a OneFit subscription
  • A flexible and open work environment, including free lunches, office fun (Xbox and Ping Pong), legendary (karaoke) parties, fun team activities, and an informal atmosphere
  • If you have been employed for 5 years, you get a sabbatical of 4 weeks
  • An amazing office at the heart of Utrecht



Salary from: €2400,-
Salary to: €3000,-

Work location

Utrecht

Company description


My client is a leading software provider for professionals of the event industry. Working under the same roof in the heart of Utrecht (NL), his growing international team aims to make the lives of event rental companies across the globe as easy as can be. He is market leader in the Netherlands and now taking over the rest of the world.

Good to know

If you are interested in this vacancy, you can apply by clicking on the button above. Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission.We will invite you for an extensive interview, as soon as any potential job opportunities arise. We will advise you on issues regarding employment in the Netherlands. Then, if possible, we will introduce you to a prospective company and provide support during the selection procedure.


Recruiter contact

Nina Pfisterer, Undutchables Utrecht
nina@undutchables.nl
+31 628514242
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Want to apply?

Recruiter contact

Nina Pfisterer
Undutchables Utrecht
E: nina@undutchables.nl
T: +31 628514242

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