Technical Support Engineer French Speaking

Hoofddorp, reference 2024-00257

Job description

You will be part of the Technical Support team which is an integral part of our client's service and support offering to customers. This team provides native language first-line technical support to the customer service department and customers. In addition, you will focus on special solutions for unique customer needs and give advice on what product solutions will meet customer requirements best.Your responsibilities are:
-Approve new and critical applications-Support Customer Service Account Representatives with recommendations-Assist in the approval and handling special products-Solve customer problems-Assist in the training and coaching of Customers Service Account Representatives-Provide support with CAD drawing

Requirements

Qualifications- C2/Business fluent FRENCH speaker, with good communication skills in English-Additional language skills are advantageous.-Education: Secondary / Higher Technical School level education, or equivalent, in Mechanical Engineering- Minimum of 3 years experience related to material handling, automatic systems or in technical Customer Support-Understand the basics of 2D and 3D CAD-Able to analyse and solve technical problems over the phone -Strong problem solving and communication skills -Service minded; self-managed mentality with a sense of ownership

Working conditions

• An opportunity to boost your international experience and develop your potential
• A team that invests in each other’s success and take pride in their work.
• An inspiring working environment grounded in ideas, teamwork and effort.
• A premium leading brand name with consistent financial results
• A performance-based profit sharing program
• Excellent secondary benefits, such as home-work travel allowance, pension, generous contribution to health and life insurance

Work location

Hoofddorp

Good to know

If you are interested in this vacancy, you can apply by clicking on the button above. Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission.We will invite you for an extensive interview, as soon as any potential job opportunities arise. We will advise you on issues regarding employment in the Netherlands. Then, if possible, we will introduce you to a prospective company and provide support during the selection procedure.

Recruiter contact

Irina van Halen, Amsterdam
[email protected]
+31(0)6-34154086