Operations Manager

Eindhoven, reference 2025-01946

Job description

• As the Operations Manager, you act as the strategic bridge between the teams in the Netherlands and China. You oversee the entire supplier operations strategy from design to execution and ensure that the supply chain not only performs but continuously improves.
• You are analytical, a natural communicator, and a confident leader. You know how to create ownership, bring structure, and drive results in a fast-paced, high-growth environment. Above all, you are eager to learn, develop, and push both yourself and the organisation to higher levels.
• In this role, the Dutch and Chinese teams operate seamlessly as one integrated organisation. Processes are streamlined, supplier performance is stable and measurable, and teams are aligned on priorities. Thanks to your leadership, improvements are consistent, results become predictable, and the entire operation levels up.

Requirements

• Build and lead an international team (NL & China)
• Translate company goals into a clear supplier operations strategy
• Foster a culture of collaboration, ownership, and performance

• Monitor KPIs, analyze performance data, and drive fact-based decision-making
• Ensure measurable impact and continuous improvement across operations

• Initiate and manage improvement projects within the supply chain
• Safeguard delivery accuracy, quality standards, and process efficiency

• Serve as a strategic partner to suppliers
• Act as a strong connector between cross-border teams
• Ensure transparent communication and alignment between all parties

• Identify risks early and proactively resolve operational challenges
• Establish a problem-solving culture throughout the organisation

• Proven leadership experience
• Strong interest in the Chinese market and cultural dynamics
• Fluent in English and Dutch, Mandarin is a strong plus
• Natural authority with the confidence to address challenges directly
• Structured, analytical, detail-oriented
• Highly motivated to grow and continuously improve
• Comfortable in a fast-paced, high-performance environment

Working conditions

• A key role in a rapidly expanding company with international impact
• High levels of responsibility and ownership
• Significant room for initiative, ideas, and personal development
• Access to 150,000+ training and development programs
• Fun team events, social gatherings, and sports activities
• Solid pension scheme
• Travel allowance

Work location

Company description

• Our client is an ambitious and fast-growing international scale-up operating at the intersection of e-commerce, supply chain management, and technology. They support online retailers worldwide by combining innovative software solutions.
• Due to rapid growth and increasing operational complexity, our client is currently expanding their global structure and is building a new department in China fully focused on supplier performance and process optimization. Together with the team in the Netherlands, this department forms the backbone of their international operations.

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