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Repair Program Manager EMEA
Hilversum, reference 2025-01123
Job description
Program Leadership: Lead the rollout of a Repair service across EMEA, ensuring alignment with sustainability goals and compliance with the EU Right to Repair directive.Strategic Planning & Execution: Define and implement the roadmap and operating model in collaboration with global and regional teams.
Cross-Functional Collaboration: Work closely with business, sustainability, supply chain, and technology teams to deliver the program.
Stakeholder Engagement: Establish clear roles, responsibilities, and communication frameworks to ensure transparency and engagement.
Innovation & Requirements Gathering: Identify and define EMEA-specific use cases and requirements to support scalable, innovative solutions.
Performance Measurement: Develop KPIs and reporting frameworks to track consumer, environmental, and business impact.
Note: Initiative discovery and business case definition have been accomplished; the program manager will work with the ambition that has been defined and bring that to market in EMEA.
Requirements
Experience:- Proven track record in digital transformation, change management, or senior program management.
- Experience managing end-to-end program phases: setup, POC, pilot, and scale.
- Experience defining business cases, customer journeys, and use cases.
- Skilled in navigating complex, matrixed organizations.
- Strong decision-making skills with the ability to balance trade-offs and maximize ROI.
- Experience managing senior stakeholders and cross-functional teams.
Skills:
- Excellent communication and interpersonal skills; able to convey complex topics clearly and without jargon.
- Strategic and critical thinker with a proactive, self-starting attitude.
- Strong leadership and mentoring capabilities.
- Culturally aware and sensitive to diverse teams and markets.
- Expertise in program governance, execution oversight, and continuous improvement.
Education & Certifications:
- Bachelor’s degree in Business or related field; MBA preferred.
- PMP certification required.
- Strong understanding of relevant technologies and operational processes.
Working conditions
- Opportunity to lead a high-impact sustainability initiative across EMEA.
- Work in a dynamic, cross-functional, and international environment.
- Influence innovation in consumer services and circular economy practices.
- Contribute to regulatory compliance and environmental responsibility.
- Develop leadership experience in a strategic, visible role.
- The contract is run through Undutchables.
- This is a temporary project cover - the projected end time is for May 2026.
- Competitive salary and benefits.
Salary from: €5600,-
Salary to: €6600,-
Work location
HilversumCompany description
Our client is a big player in the retail space.Good to know
If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions. Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, click here to read more.Recruiter contact
Jana Ambré, Eindhovenjana.ambre@undutchables.nl
+31(0)6-18093397
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