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Undutch & Able
Temporary Account Coordinator | German
Hoofddorp, reference 2023-01730
Job description
Our client is looking for a Temporary Account Coordinator for the DACH market.What will you do?
- You are primarily responsible for all customer contact for the DACH region. You will be working at the Customer Service Center and you will be reporting to Team Leader.
- Manage the general sales process by:
- Creating quotations and follow up to create contracts including all related tasks (hand out, returns, invoicing etc.)
- Administer service inquiries and follow up related tasks
- Contract changes (reduction, termination, transfers)
- Credit notes
- Handling/registration of broken stock/broken padlocks
- Manage and maintain customer data in administrative systems
- Provide support and give feedback about market and customer background to respective Key Account Managers as well as relevant colleagues
- Handling general inquiries of customers and partners (prices and products, general information, complaints, administrative system)
- Maintain and create a high level of customer satisfaction
- Identify improvements and potential for market activities and report pro-actively
- Monitor and control customer balances
- Debtor management (disputes, un-allocated payment, direct debits
Requirements
Who are you?- Bachelor / higher educational level preferred
- German C2 level and English on a business level (written and spoken)
- Experience in Customer Service is required
- Experience in Logistics / Supply Chain is a plus
- Commercial background
- A strong and enthusiastic personality, who is customer-oriented and (commercial-) result driven
- Competences: able to work under time pressure, well-developed communication and interpersonal skills, Hands on and full of initiatives
Working conditions
- This is a temporary role- more or less until July 2024
- Part time for 32 hours
- Start: ASAP. The contract starts with Undutchables,
- Salary €2.650,-- gross per month, based on 40 hours
- It's hybrid
Salary from: €2500,-
Salary to: €2650,-
Work location
HoofddorpCompany description
An international dynamic European company that provides supply chain solutions & services.Good to know
If you are interested in this vacancy, you can apply by clicking on the button above. Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission.We will invite you for an extensive interview, as soon as any potential job opportunities arise. We will advise you on issues regarding employment in the Netherlands. Then, if possible, we will introduce you to a prospective company and provide support during the selection procedure.Recruiter contact
Irina van Halen, Undutchables Amsterdamirina.vanhalen@undutchables.nl
+31(0)6-34154086
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Want to apply?
Recruiter contact
Undutchables Amsterdam
E: irina.vanhalen@undutchables.nl
T: +31(0)6-34154086
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