Container Administration Officer

Rotterdam, reference 2024-01756

Job description

Responsibilities:
  • Ensure responsible parties are held accountable for damages to empty containers (both import and export). This includes managing claims against depots, terminals, carriers, customers, and any other relevant stakeholders.
  • Oversee the recovery of costs related to depot damages and improper repairs.
  • Manage claims involving Acts of God, ensuring third parties are held accountable when applicable.
  • Take full responsibility for managing empty damage claims in Belgium and, alongside a colleague, manage claims in the Netherlands. Offer advisory support for claims in other countries.
  • Maintain regular communication with the commercial and logistics departments to streamline processes and coordinate claims effectively.
  • Continuously develop expertise in maintenance and repair practices relevant to container management.
  • Work closely with headquarters to align on and implement corporate procedures and guidelines.
  • Track, manage, and monitor empty container damage claims and analyze the outcomes of recovered claims for reporting.
  • Plan and conduct physical joint surveys to assess damage in collaboration with relevant stakeholders.
  • Handle administrative tasks including monthly invoicing, invoice preparation, and other duties as required.

Requirements

  • A minimum of 4 years of experience in managing empty damage claims with a strong understanding of maintenance and repair responsibilities.
  • Proficiency in Dutch and English, with strong written and verbal communication skills including technical terminology. Knowledge of French and German is advantageous.
  • Experience within the shipping / maritime industry
  • Proficient in current technology and standard software applications relevant to the role.
  • Customer-focused with a reliable, stress-resistant, and independent working style. Demonstrates strong problem-solving skills, proactive behavior, and a collaborative approach.

Working conditions

  • A salary between 3.000 and 3.500 euros per month based on experience
  • Fully covered pension plan
  • Fulltime basis of 37.5 hours per week
  • 26 vacation days
  • Annual performance-based bonus.
  • Discounted options for collective health insurance.
  • Opportunities for volunteer involvement.
  • Access to a library of 3000+ learning resources and professional development courses.
  • Birthday Bonus


Salary from: €3000,-
Salary to: €3500,-

Work location

Rotterdam

Company description

Our client is a leading company that providing supply chain solutions worldwide

Good to know

If you are interested in this vacancy, you can apply by clicking on the button above. Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission.We will invite you for an extensive interview, as soon as any potential job opportunities arise. We will advise you on issues regarding employment in the Netherlands. Then, if possible, we will introduce you to a prospective company and provide support during the selection procedure.

Website: 2025-08-31

Recruiter contact

Carmen Leal, Den Haag
[email protected]
+31(0)6-43623124
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Recruiter contact

Carmen Leal
Den Haag
E: [email protected]
T: +31(0)6-43623124
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