Always up to date to find your dream job!
We only need a few personal details, thanks!
Customer Care Specialist | German
Heerlen, reference 2026-00283
Job description
We are looking for a Customer Care Specialist for a client operating in the health care sector. You will join the customer service team as part of Inside Sales Team. Your responsibilities will include:- Making sure customers get the right information, the right products and a nice experience
- Take charge of the complete order process - from the very first quote to the final invoice
- Handel customer inquiries by phone and email
- Keep customer data up to date
- Support the international sales team in the Backoffice: assist with tenders and prepare reports
- Complaint handling
- Manage administrative tasks like contract documentation
Requirements
- You are fluent in German and English (Dutch a plus)
- You have completed a vocational education (MBO) and have 2 -3 years of experience in a customer service role
- You are available 24–40 hours per week
- Experience within the medical sector is a plus, but not required
- You bring strong hard skills, including proven experience in customer-facing service roles
- You demonstrate excellent soft skills: reliable, curious, approachable, and a confident communicator
- You have experience working with Excel
Working conditions
- The position starts with a 7-month contract, followed by a permanent contract upon satisfactory performance
- A fair salary depending on your relevant work performance, will be discussed during intake
- Hybrid and flexible working possibilities (2-3 day at the office)
- 29 vacation days
- Holiday pay
- Travel allowance
- Opportunities to grow and learn
Salary from: €0,-
Salary to: €1,-
Work location
HeerlenCompany description
Our client is specialized in the development, production, and distribution of innovative medical devices and healthcare products. The company focuses on solutions in areas such as compression therapy and no-rinse personal hygiene solutions. Arion focuses on improving patient comfort and supporting healthcare professionals with practical, high-quality solutions.Good to know
If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions. Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, click here to read more.Recruiter contact
Nora Kalmey, Eindhovennora.kalmey@undutchables.nl
+31 634154232
Back to overview
Want to apply?
